About Liability Sales: The Liability Sales department focuses on the liability acquisition, assets and retail forex business for the bank. The department drives business from 2700+ branches and is responsible for sourcing of retail and corporate deposits, salary and non-salary accounts, trust accounts and forex Business with a view to increase the retail book of the bank About the Role: The Relationship Manager \xe2\x80\x93 TASC is the primary touch point for high value TASC accounts across the Bank. The role engages with the key clientele of the segment within respective assigned markets, encompassing a cluster of Branches to ensure deepening of relationship through various cross holding products. The RM is responsible for identification of potential customers and providing them customized solutions as per their requirements Key Responsibilities
Acquire Key TASC customers of the market in collaboration with the Cluster/Circle Head \xe2\x80\x93 TASC and the Branch Head of the respective Branch.
Develop and nurture trust relationships with a portfolio of major clients
Exhibits proper understanding of institutional sales with thrust on TASC products with CMS and digital solutions
Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
Ensure the correct products and services are delivered to customers in a timely and compliant manner
Coordinate with the key customers and internal teams to ensure service delivery of the highest standards
Resolve any issues and problems faced by customers and deal with complaints to maintain trust
Play an integral part in generating new sales that will turn into long-lasting relationships
Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics
Qualifications: Optimal qualification for success on the job is: