Experience Needed: Minimum 3 Years in international International Support in accounting or tech.
Call Type:
Inbound & Outbound
Salary (In-hand):
?30,000 - ?50,000 (based on experience)
Salary Date:
1st of Every Month
Other Allowances:
Cab Facility & Meal Facility
Key Responsibilities:
Provide voice-based technical/accounting support for US customers using QuickBooks.
Troubleshoot QuickBooks-related issues including installation, functionality, and accounting errors.
Guide customers with step-by-step resolutions over calls.
Escalate complex issues to senior tech/accounting teams when required.
Maintain detailed logs of customer interactions and support provided.
Required Skills & Experience:
-
Minimum 3 years of experience in international tech or accounting support (preferably US process).
- Hands-on experience with QuickBooks software is mandatory.
- Strong problem-solving and analytical abilities.
- Excellent spoken English and customer-handling skills.
- BPO/KPO background in support or accounting domain preferred.
Interview Rounds:
- HR Round
- Operations Round
- Final Round
Note - Priority Given To Candidates with QuickBooks Technical/Accounting Support Experience
Job Types: Full-time, Permanent
Pay: ₹30,000.00 - ₹50,000.00 per month
Benefits:
Commuter assistance
Health insurance
Paid time off
Provident Fund
Experience:
International voice process: 3 years (Required)
QuickBooks: 1 year (Preferred)
Work Location: In person
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