establishing, implementing, and monitoring quality systems, SOPs, and compliance frameworks
that ensure our customers receive safe, consistent, and high-quality products.
This is a leadership role that requires strong knowledge of QA/QC in the food industry, regulatory compliance, training, and the ability to design and implement
centralized quality operations
.
Key Responsibilities
Quality Leadership & Strategy
Lead the QA/QC function across central kitchens, bakeries, and cloud kitchens in assigned regions.
Develop and implement
quality policies, standards, and SOPs
to align with regulatory requirements and industry best practices.
Drive organization-wide
quality culture
by embedding quality-driven practices at all operational levels.
Quality Assurance & Compliance
Ensure compliance with
FSSAI, HACCP, ISO, and other regulatory guidelines
.
Prepare for and lead
internal and external audits
; ensure vendor compliance with quality standards.
Establish robust documentation and reporting mechanisms for compliance readiness.
Process & Systems Development
Actively contribute to the
design and rollout of centralized operations
for cloud kitchens to improve control and quality consistency.
Implement
testing, control measures, and monitoring systems
to track quality KPIs.
Continuously review and update guidelines and SOPs to incorporate best practices.
Quality Control & Operations Oversight
Monitor
raw material quality, in-process checks, finished product quality
at central kitchens and bakeries.
Ensure effective QC measures for storage, handling, and dispatch.
Develop systems to minimize wastage, rejections, and customer complaints.
Training & Capability Building
Conduct regular
training sessions for kitchen staff, vendors, and managers
on hygiene, food safety, and quality protocols.
Build strong awareness around
quality ownership
at all levels of operations.
Key Requirements
Bachelor's/Master's degree in
Food Technology, Microbiology, Food Science, or related field
.
6+ years of experience
in QA/QC, preferably in
F&B, QSR, or large-scale food production setups
.
Strong understanding of
food safety standards, HACCP, ISO, and regulatory frameworks
.
Proven experience in
setting up and managing quality systems
across multiple units.
Excellent skills in
audit management, vendor compliance, and process improvement
.
Strong leadership, training, and communication skills.
* Ability to work in
fast-paced, multi-location environments
with high accountability.
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