Job Description

Job Title:

Quality Assurance (QA) Manager - Food Manufacturing

Reports to:

Directors

Job Summary:

The QA Manager is responsible for ensuring that all products meet company and regulatory quality and safety standards. This role oversees the implementation, management, and improvement of quality systems within the facility, leads internal and external audits, manages QA staff, and works closely with production, maintenance, and R&D teams to maintain compliance and drive continuous improvement.

Key Responsibilities:

Quality Systems & Compliance

Develop, implement, and maintain QA programs and procedures (HACCP, GMP, FSMS, BRC/SQF/FSSC 22000 etc.). Ensure compliance with all local, state, and federal food safety regulations (FSSAI, FDA, USDA, etc.). Manage document control related to quality and food safety systems.

Testing & Inspection

Oversee incoming raw material, in-process, and finished product inspections. Ensure lab testing is performed accurately and timely (microbiological, chemical, sensory). Investigate and resolve customer complaints and product non-conformities.

Audits & Certifications

Lead preparation and execution of internal, third-party, and regulatory audits. Implement corrective and preventive actions (CAPA) based on audit findings.

Team Leadership

Manage and develop QA team members, providing training and coaching on quality systems, food safety, and regulatory requirements. Foster a culture of quality and continuous improvement across the plant.

Process Improvement

Drive root cause analysis and continuous improvement initiatives to reduce quality defects and customer complaints. Collaborate with production and maintenance to ensure process controls are effective.

Reporting & Documentation

Maintain accurate quality records and prepare regular quality performance reports for management. Track key quality KPIs such as customer complaints, first pass yield, and audit scores.

Qualifications:

Bachelor's degree in Food Technology, Microbiology, Chemistry, or related field (Master's preferred). Minimum 5-7 years of QA experience in food manufacturing, with at least 2 years in a managerial role. Strong knowledge of HACCP, GMP, food safety standards, and regulatory requirements. Experience with certifications such as BRC, SQF, FSSC 22000. Familiarity with laboratory testing methods and equipment. Excellent leadership, problem-solving, and communication skills.

Key Competencies:

Attention to detail and strong analytical skills. Ability to work cross-functionally with production, R&D, and supply chain. Skilled in training and motivating teams. Strong documentation and organizational skills. Proficient in MS Office and quality management software.

Work Environment:

Manufacturing plant environment with exposure to production equipment, noise, and food allergens. Occasional extended hours or weekend work during audits or production trials.
Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

Provident Fund
Work Location: In person