Job Description

Quality Head - Stainless Steel Industry

Department: Quality Assurance / Quality Control

Reports To: Plant Head / Operations Head / Managing Director

Job Summary

The Quality Head is responsible for establishing, implementing, and maintaining quality assurance and quality control systems to ensure stainless steel products meet internal standards, customer specifications, and applicable national and international standards. The role involves leading the quality team, driving continuous improvement, and ensuring compliance with ISO and industry-specific standards.

Key Responsibilities

Quality Management

Develop, implement, and maintain Quality Management Systems (QMS) in line with ISO 9001 and other applicable standards.

Ensure compliance with ASTM, ASME, EN, JIS, IS, and customer-specific specifications for stainless steel products.

Define quality policies, objectives, and procedures across manufacturing processes.

Process & Product Quality

Monitor and control quality at all stages: raw material inspection, in-process checks, and final inspection.

Ensure proper testing of stainless steel products (chemical, mechanical, corrosion, dimensional, NDT, etc.).

Approve inspection test plans (ITP), control plans, and quality documentation.

Team Leadership

Lead, train, and mentor the quality assurance and quality control team.

Allocate resources effectively to meet production and quality goals.

Foster a culture of quality awareness and continuous improvement.

Audits & Compliance

Plan and conduct internal quality audits and coordinate external audits (ISO, customer, third-party).

Ensure timely closure of audit non-conformities and corrective actions.

Maintain all quality-related records and certifications.

Customer & Supplier Quality

Handle customer quality complaints, root cause analysis, and corrective/preventive actions (CAPA).

Coordinate with customers on quality requirements, inspections, and approvals.

Evaluate and monitor supplier quality performance and approve vendors.

Continuous Improvement

Drive quality improvement initiatives to reduce rejections, rework, and customer complaints.

Use quality tools such as SPC, FMEA, 8D, and root cause analysis.

Support cost reduction and process optimization initiatives.

Qualifications & Experience

Bachelor's degree in Metallurgy, Mechanical Engineering, or a related field (Master's preferred).

8-10 years of experience

in quality management within the stainless steel or metal manufacturing industry.

Strong knowledge of stainless steel grades, manufacturing processes, and testing methods.

Experience with ISO 9001 and other relevant quality standards.

Skills & Competencies

Strong leadership and team management skills

In-depth knowledge of stainless steel quality standards and specifications

Excellent analytical and problem-solving abilities

Strong communication and customer-handling skills

Proficiency in quality tools and documentation

Key Performance Indicators (KPIs)

Reduction in rejection and rework rates

Customer complaint closure time and satisfaction

Audit compliance and certification status

Supplier quality performance

Continuous improvement achievements

Job Types: Full-time, Permanent

Pay: ₹40,000.00 - ₹50,000.00 per month

Benefits:

Health insurance Provident Fund
Work Location: In person