Job Description

1.Position: Quality Head
2.Experience: Minimum 7+ Years
3.Department: QA/QC

4.Reporting to: Plant Head

5.Preferred Industry: Automotive Industry with experience in plastic injection moulding and automobile components

6:Roles and Responsibilities:
1. Establish, implement, and maintain Quality Management Systems (QMS) as per IATF 16949 & ISO 9001 standards.
2. Lead Internal audits and coordinate external audits (customer and certification bodies).
3. Define quality control plans and ensure product quality in line with customer requirements.
4. Handle customer visits, audits, and complaints and ensure effective resolution.
5. Implement supplier quality management and maintain incoming material quality standards.
7. Drive continuous improvement initiatives like Kaizen, 5S, Six Sigma, and Lean Manufacturing
8. Maintain and manage quality documentation, PPAP submissions, and compliance reports

9.Candidate Specific Skills & Tools Required:
IATF 16949 & ISO 9001 knowledge
Internal Audits & External Audits Handling
Customer Visits & Complaint Handling
Lean Manufacturing & Continuous Improvement (Kaizen, 5S, Six Sigma)
10.Required Qualification:
Degree/Diploma in Mechanical, Plastics, or Industrial Engineering

11.Key Performance Indicators (KPIs):
1. Customer Quality Metrics (Customer complaints, satisfaction score, PPAP approvals)
2. Production & Process Quality (First Pass Yield, Internal Rejection Rate, COPQ Reduction)
3. Audit & Compliance (Non-conformities, CAPA closure time, IATF audit results)
4. Supplier Quality Performance (PPM defect rate, supplier audit compliance)
5. Process Improvement & Training (Kaizen projects, process capability improvement, training sessions)

12. Key Result Area (KRAs)

1KRA: Customer Complaints & Satisfaction

2.Expected Outcome:

3.Reduce customer complaints by X% per quarter

4.Improve customer satisfaction score to above 95 %

5.Achieve 100% successful PPAP approvals

Kindly share your resume on hr1.rrmgt@gmail.com and contact on 9081819471.

Job Type: Full-time

Pay: ?90,000.00 - ?100,000.00 per month

Benefits:

Health insurance
Schedule:

Day shift
Work Location: In person