Job Description

Job Title: Quality GM/Quality Manager

Department:

Quality

Location:

Sector-65, Noida

Reporting To:

Owner

Experience Required:

15+ years (preferably in woven/knit garments exports)

Qualification:

B.Tech in Textile / Diploma in Apparel Manufacturing / Equivalent

Salary

- 1.20L to 1.60L/Monthly

Job Summary:

The General Manager - Quality is responsible for leading the entire quality function across all departments - fabric inspection, cutting, sewing, finishing, and final inspection. The role ensures products meet buyer specifications and compliance standards while minimizing defects and enhancing customer satisfaction.

Key Responsibilities:

Lead and manage the Quality Assurance and Quality Control teams across all departments. Define, implement, and monitor quality standards, SOPs, and KPIs for every process. Ensure quality from raw material stage to final packed goods. Liaise with production, merchandising, and buyers to understand and implement product quality requirements. Ensure all audits (buyer, third-party, internal) are successfully passed with minimal NCs. Monitor AQL levels and ensure inline and end-line inspections are performed thoroughly. Review defect trends and lead root cause analysis (RCA) and corrective action plans (CAPA). Implement training and upskilling programs for QC/QA team and production workers. Handle customer complaints and feedback on quality issues with immediate resolution. Ensure all lab tests, trims inspections, and pre-final inspections are done as per protocol. Maintain records for quality documentation and buyer reports.

Key Skills & Competencies:

Strong technical knowledge of garment construction and quality standards. In-depth understanding of AQL, 4-point system, CAPA, RCA, and compliance. Proven leadership ability to handle large teams across multiple departments. Experience in buyer interactions, audits, and handling export quality systems. Good communication, problem-solving, and team-building skills. Familiarity with tools like Excel, ERP/QMS software, and reporting formats.

KPIs (Key Performance Indicators):

% Rejection Rate (cutting, sewing, finishing) % First Pass Rate (FPR) Audit Pass % (Internal/Buyer/Third-party) On-time Quality Reports NCs raised vs. Closed ratio Quality Training sessions conducted
Job Type: Full-time

Pay: ?120,000.00 - ?160,000.00 per month

Work Location: In person