Job Description

Project Role : Quality Engineering Lead (Test Lead)
Project Role Description : Leads a team of quality engineers through multi-disciplinary team planning and ecosystem integration to accelerate delivery and drive quality across the application lifecycle. Applies business and functional knowledge to develop end-to-end testing strategies through the use of quality processes and methodologies. Applies testing methodologies, principles and processes to define and implement key metrics to manage and assess the testing process including test execution and defect resolution.
Must have skills : Salesforce Testing
Good to have skills : NA
Minimum 12 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: As a Defect Manager, you will be responsible for overseeing the end-to-end defect management process across multiple project streams. You will collaborate with cross-functional teams to ensure that defects are accurately logged, prioritized, tracked, and resolved efficiently. Your role will be pivotal in driving quality improvements by identifying recurring issues, enhancing root cause analysis, and implementing preventive measures. You will act as the central point of contact for defect governance, ensuring transparency, accountability, and continuous improvement in the quality assurance lifecycle. Roles & Responsibilities: -Serve as the Subject Matter Expert (SME) for defect management processes and tools. -Collaborate with QA, development, and business teams to ensure timely triage and resolution of defects. -Own and manage defect lifecycle governance, from identification to closure. -Facilitate defect triage meetings, ensuring alignment on priorities, ownership, and root cause actions. -Analyze defect trends and provide actionable insights to improve product quality and reduce recurrence. -Define and track key quality metrics, including defect density, leakage, and resolution turnaround time. -Partner with multiple teams to influence quality decisions and improve end-to-end testing efficiency. -Provide training and guidance to teams on best practices for defect reporting, categorization, and impact assessment. -Continuously evaluate and refine defect management tools and processes to ensure optimal performance. Professional & Technical Skills: Must Have Skills: -Proven expertise in Salesforce Testing, Data Testing & Defect Management process . -Deep understanding of defect management workflows and QA methodologies. -Experience with defect tracking tools (e.g., JIRA, ALM, Azure DevOps). -Strong analytical skills to identify defect patterns and drive preventive measures. -Familiarity with Agile and DevOps environments. Good to Have: -Experience with automation testing frameworks. -Experience in life sciences projects -Exposure to continuous integration and continuous deployment (CI/CD) processes. -Excellent stakeholder management and communication skills. Additional Information: -Minimum 12 years of experience in Salesforce Testing , Quality Assurance and Defect Management. -This role is based in Bengaluru, Hyderabad & Pune. -15 years of full-time education required.
15 years full time education
About Accenture Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services--creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360 value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360 value we create for our clients, each other, our shareholders, partners and communities.
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We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

Skills Required