Job Description

Project Role : Quality Engineering Architect (Test Arch
Project Role Description : Develop end-to-end testing architectures using new and innovative testing products and solutions. Provide technical leadership and strategic direction in quality engineering.
Must have skills : Cloud Contact Center Implementation
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: As a Quality Engineering Architect, you will be responsible for developing comprehensive testing architectures that leverage innovative testing products and solutions. Your typical day will involve collaborating with various teams to ensure the implementation of effective quality engineering practices, providing technical leadership, and guiding strategic direction in quality assurance efforts. You will engage in problem-solving activities and contribute to the overall improvement of testing methodologies within the organization. Roles & Responsibilities: - Expected to be an SME. - Collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Facilitate knowledge sharing sessions to enhance team capabilities. - Monitor and evaluate the effectiveness of testing strategies and make necessary adjustments. Professional & Technical Skills: - Must To Have Skills: Proficiency in Cloud Contact Center Implementation. - Strong understanding of cloud-based solutions and their integration with contact center technologies. - Experience in developing automated testing frameworks and tools. - Ability to analyze and interpret complex data sets to inform testing strategies. - Familiarity with agile methodologies and their application in quality engineering. Additional Information: - The candidate should have minimum 5 years of experience in Cloud Contact Center Implementation. - This position is based at our Chennai office. - A 15 years full time education is required.
15 years full time education
About Accenture Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services--creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360 value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360 value we create for our clients, each other, our shareholders, partners and communities.
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Skills Required