Job Description

Create the future of e-Health together with us by becoming a Quality Engineer-II
At CompuGroup Medical, our mission is to build groundbreaking solutions for digital healthcare. We aim to revolutionize how healthcare professionals produce, access, and utilize information, enabling them to focus on the core value of their work: patient outcomes. As one of the Best in KLAS organizations in the industry, we offer a full scope of Electronic Health Records (EHR), Billing, Payment services, and Revenue Cycle Management (RCM) services. We provide our team members with the training and solutions to grow across various technologies and processes.
Job Summary:
We are seeking a detail-oriented QA Engineer II to join our CGM CONNECTION team. The QA Analyst will be responsible for ensuring the quality, reliability, and performance of our web-based Patient Relationship Management system. This role involves developing and executing test plans, identifying and documenting defects, and collaborating closely with developers and the product owner to resolve issues. The ideal candidate will have a strong understanding of communication technologies, experience with QA methodologies, and familiarity with SMS, voice, and email communication standards.
What You Can Expect From Us:

• High Performing Team: You will be part of a close-nit, elite team within CGM that will move fast, with accuracy and hit deadlines with confidence.
• In-Person Team Environment: The role and the team will be onsite in Noida. We're making work human again. No more working with people that you never meet in person. In this role, you will build in-person relationships with your team, and friendships for years to come.
• Comprehensive Benefits: Extensive group health and accidental insurance programs.
• Seamless Onboarding: A safe digital application process and a structured onboarding program.
• Engagement Activities: Tons of fun at work with engagement activities and entertaining games.
• Career Growth: Various career growth opportunities and a lucrative merit increment policy.
• Job Security: A recession-proof and secure workplace for our entire workforce.
• Flexible Transportation: Choose between a self-transport allowance or our pick-up/drop-off service.
• Subsidized Meals: Enjoy our kitchen and food hall with subsidized meals, for your convenience.

Key Responsibilities and Duties:

• Quickly learn and understand the CGM CONNECTION application and its functionalities.
• Develop, document, and execute comprehensive test plans and test cases based on functional and technical specifications.
• Perform functional, regression, integration, and performance testing.
• Collaborate with other departments and team members to analyze and understand business requirements and implementation.
• Perform upper-tier support alongside the rest of the development team to provide root cause analysis and resolution of the reported issues.
• Identify, document, and track software defects in a clear and concise manner using Jira.
• Review user guides and technical documentation and provide feedback.
• Prepare and present test reports, metrics, and analysis to stakeholders.
• Ensure compliance with industry standards, regulatory requirements, and company policies.

Qualification/Experience:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 2-4 years of QA experience in software quality assurance, preferably within communication or healthcare industries.
• Experience with Patient Relationship Management systems is a plus.
• Familiarity with Twilio for SMS and voice communication.
• Understanding of email communication standards; experience with tools like Mailgun or SendGrid is a plus.
• Familiarity with Agile methodologies and scrum.
• Familiarity with Jira and Confluence.
• Experience with APIs and automated testing tools, such as Swagger and Postman.
• Excellent analytical, problem solving and communication skills.
• Good work ethic with can-do attitude.
• Flexibility to adapt to a dynamic environment.

How to Apply: If you are a self-motivated individual with a passion for developing comprehensive software solutions and a desire to grow in the field of Healthcare Technology, we encourage you to apply for this exciting opportunity.
Even if you do not meet all the requirements from this job post, we encourage you to apply.
Convinced? Submit your persuasive application now (including desired salary and earliest possible starting date). We create the future of e-health. Become part of a significant mission.

Skills Required