Quality Control Auditor
Job Description
Key Responsibilities:
? Listen to and evaluate recorded calls based on defined quality parameters.
? Assess process adherence, communication standards, and customer handling.
? Prepare daily/weekly quality audit reports and maintain data in Excel.
? Share feedback through structured mail communication to respective counsellors and
team leads.
? Support process orientation and provide actionable suggestions for improvement.
? Participate in calibration sessions to align evaluation standards.
? Coordinate with operations and training teams to drive consistent quality
performance.
Job Types: Full-time, Permanent
Pay: ₹12,000.00 - ₹20,000.00 per month
Work Location: In person
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Job Detail
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Job IdJD4645195
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationUP, IN, India
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EducationNot mentioned
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ExperienceYear