Job Description

Job description

Roles and Responsibilities

1. Review and check Customer Experience Measurement reports on a timely basis.
2. Scrutinizing reports for any discrepancies.
3. Ensuring the report quality by checking for grammatical and/or contextual errors and punctuation.
4. Grade reports according to specified standards and provides concise feedback to Mystery Shoppers, etc.
5. Data Check all reports on a regular basis.
6. Assist in any other business-related activity, as assigned

Desired Candidate Profile

1. Ability to communicate (written and verbal) effectively and professionally in a timely manner.
2. Advanced knowledge of Microsoft Office (Outlook, Excel, and Word) and the Internet.
3. Strong analytical and observation skills
4. An eye for minute details.
5. Highly Self-Motivated.
6. Responsible, ethical, and honest behavior in all tasks and responsibilities.

Role: Back Office Operations

Industry Type: Analytics / KPO / Research

Department: Customer Success,

Service & Operations

Employment Type: Full Time, Permanent

Education: Any Graduate

Work Hours: 0930 AM to 0730 PM

Work Days: Monday to Saturday (One Saturday in the month is kept off)

About company:

Onion Insights is a Global Customer Experience Measurement company established in 2009, and is headquartered in Mumbai, India.

Speak to us at +91 9870869712

Job Types: Full-time, Permanent, Fresher

Pay: ₹18,000.00 - ₹40,000.00 per month

Benefits:

Provident Fund
Application Question(s):

Do you speak and have good command over written English Language?
Experience:

total work: 1 year (Preferred)
Language:

English (Required)
Work Location: In person