to monitor technician performance, ensure SOP & safety compliance, validate field service reports, and drive continuous improvement across our fleet/technician operations.
Quality & Compliance
Ensure adherence to repair/maintenance SOPs and safety protocols (PPE, tools, vehicle readiness).
Performance Monitoring & Reporting
Audit daily technician performance reports for accuracy and completeness.
Qualifications & SkillsEssential
Bachelor's degree (B.Com / BBA / B.E / B.Tech preferred).
1-3 years of experience in
operations quality, field service, technician operations, or fleet/service management
.
Preferred
Experience with field service, AMC, or maintenance management systems.
Exposure to fleet operations or service dispatch environments.
Certifications: ISO, Lean, Six Sigma (optional).
Job Type: Full-time
Pay: From ?45,000.00 per month
Work Location: In person
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