Job Description

Varel Energy Solutions (VES) is one of the world's largest independent manufacturer and suppliers of downhole drilling and completions products to the energy sector. The key to the company's success is underpinned by the virtues and the cultural framework of our employees. VES offers an exciting and fast paced work environment, attractive benefits, and competitive pay. If you're looking to invest in your career development, Varel Energy Solutions is the right place for you. Come join our team!
Summary: VES is looking for a Quality Assurance Supervisor to join our team in our Faridabad India location. This role owns Quality of value stream, compliance, internal audits, zero defect initiative, customer issue resolution (problem solving), customer satisfaction (NPS), and CoQ governance. Manages local QMS (quality management system) to ensure the continuous production of products consistent with established standards. Coaches, supports, instructs, and ensures the commitment of local management to operate at a high level of capabilities effectively. Follows company safety policies and procedures.ESSENTIAL DUTIES:

• Demonstrate leadership in communicating business goals, programs, and processes for various business functions.
• Utilize your experience or expertise to solve problems, develop and execute objectives for yourself and others.
• Support regulatory compliance and optimization of quality systems procedures relating to product complaint handling, adverse event reporting, and product field actions through the development, maintenance, and improvement of documented processes.
• Develop and implement quality metrics to drive manufacturing improvements and business results. Facilitate shop floor process improvement projects to reduce defect occurrence.
• Implements, maintains, and ensures conformance to the Quality Management System in all company areas.
• Compiles, consolidates, summarizes, and submits reports required by management. Verifies conformance to the QMS (Quality Management System) and ensures that all necessary records are maintained and prepared according to established guidelines. Issue corrective actions as required. Develops tools to improve and support QA/QC reporting requirements.
• Coordinates the creation of procedures and work instructions for the quality management system and follows up on them during execution. Advises all manufacturing areas on quality management system procedures based on ISO, API standards, and customer requirements.
• Develops the internal audit plan and creates a team of internal auditors. Coordinates internal and external audits. Coordinates the management review of audits, indicators, and follow-up requirements.
• Evaluates the status of corrective and preventative actions and follows up on incomplete actions.
• Communicates overall improvement priorities across the assigned organisation. Provides status of current projects, results to date, and recognition for top performers regularly. Strives to build positive momentum, foster healthy competition, and demonstrate that quality generates results for everyone -- the Company, its customers, employees, suppliers, and other stakeholders.
• Contact customers and liaise with SQE when necessary to confer on specific quality issues
• Identify, drive, mentor, and implement projects improving production quality.
• Work with the Technical Improvement and Operations team to drive process changes
• Responsible for the Quality of all in-house manufactured products
• Drive Lean effort within manufacturing, focusing on Quality
• Works with QHSEE and HR to plan and deliver product quality and reliability training activities for the assigned group.
• Holds management reviews of corrective actions, evaluates against benchmarks, and develops, communicates, and executes action plans for improvement. Analyses conformance and compliance data on an ongoing basis and develops recovery plans as needed.
• Coordinates the corrective/preventive actions and the internal audit program in the assigned area.
• Support industry, customer, and internal audits to ISO 9001 / API Q1 / ISO 14001 / ISO 45001.
• Performs other duties and participates in special projects as assigned.

MINIMUM REQUIREMENTS
Competencies (skills & abilities)
Ability to:

• Drive Change.
• Perform all essential duties.
• Strong organizational, analytic, and problem-solving skills.
• Ability to work in cross-functional teams in a matrix environment with all levels of personnel
• Strong working knowledge of Manufacturing and Quality operations.
• Demonstrated oral and written communication skills
• Strong interpersonal and leadership skills
• Ability to plan, prioritize, and manage multiple priorities under tight deadlines
• Ability to coach, manage, change and facilitate team performance
• Read and comprehend the QMS requirements, including client specifications, procedural requirements, and other quality standards and documentation.
• Exercise judgment against the criteria of the Quality System standards.
• Resolve non-conforming products and process irregularities during the inspection process.
• Investigate and respond to customer inquiries or complaints and communicate with suppliers to resolve quality problems.
• Collect data, establish facts, draw valid conclusions, and recommend solutions promptly.
• Effectively communicate with all levels of internal and client personnel.
• Manage and actively participate in project teams and work within multi-disciplinary / multi-national environments.
• Develop processes, work instructions, procedures, and training to implement operational needs.
• Show proficiency in Microsoft Office, including MS Outlook, Word, PowerPoint, and Excel, as well as a QMS system.
• Comprehend and communicate accurately, clearly, and concisely in English and the local language.

Education & Knowledge:

• Degree from an accredited university preferred.
• Bachelor's degree in mechanical engineering, Quality or a related field.
• ASQ certification in quality management is preferred.
• Knowledge and applications experience with ISO 9001 (International Standard Organization), API Standards and Quality Management Systems.
• Working knowledge and training in the ISO-9000 Series international standards, or equivalent.
• Basic knowledge of audit and audit Reporting requirements.
• Knowledge of the process approach, including audit methodology, questioning techniques, roles, and responsibility to collect and analyse evidence.
• Familiarity with standard concepts, practices, and procedures within oil & gas manufacturing and services is preferred.
• Sound understanding of business linkages and the ramifications that decisions can have.

Work Experience:

• Typically, at least five years of progressively more responsible experience in a manufacturing environment.
• Experience in a similar industry (Oil & Gas) is desired.

WORK ENVIRONMENT & PHYSICAL ACTIVITY: A - Work Environment B - Physical Demands C - Travel
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. A. A mix of shop and office environment.
B.

• Must be fit for duty for the job tasks being performed.
• Must meet the medical requirements necessary to wear PPE required by role.
• Regularly required to stand, walk, and bend with good balance, use hands to finger, handle or feel and reach with hands and arms.
• Regularly required to sit, perform repetitive duties, use standard office equipment, and talk and hear.
• Close vision, distance vision, color vision, and the ability to adjust focus are needed.
• Occasionally required to lift, move, and carry up to 4 Kgs. Must be prepared for customer HSE requirements when visiting internal or external customers in the field.

C. Travels approximately 10% of the time outside standard work locations to plants, meetings, and seminars.
Thank you for your interest in a career with Varel Energy Solutions.
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