Job Description

Quality assurance managers ensure that a company's products and services meet predefined acceptability thresholds. They plan, coordinate and implement quality assurance programmes and policies to improve an organisation's efficiency, reduce waste and increase profitability. If you are interested in a quality assurance manager career, knowing the role's duties and tasks can help you decide whether this is the right career path. In this article, we discuss quality assurance manager responsibilities, explore the daily responsibilities of the role and share tips on how to succeed in your quality management career.

Overview of Quality Assurance Manager Responsibilities and Duties

Quality assurance manager responsibilities vary depending on the industry and company where they work. Here is a list of typical duties and responsibilities of a quality assurance specialist:

Develop and implement strategies to improve the production process

Plan, execute and monitor product testing

Analyse production data to identify areas of growth

Maximise the profitability of the company by enhancing product quality

Ensure that the product undergoes stringent testing and auditing before reaching the consumer

Ensure that all legal standards and laws get met

Review existing production policies and standards and identify the scope of growth

Review the organisation's processes to ensure that it complies with local, national and global policies

Produce timely reports and documentation to track production progress

Prepare documentation of internal quality control audits and quality checks

Identify training requirements to improve production quality

Provide training to production engineers and assembly line staff to enhance the quality of product

Read customer complaints and feedback to identify areas of improvement

Quality management functions

The primary responsibility of a quality assurance manager is to ensure that all products and services meet established quality standards. To achieve this, they perform the following duties:

Keep themselves updated with internal, external, local, national and global rules of manufacturing, selling and shipping

Prepare and update the internal quality documentation based on recognised standards, such as the International Organisation for Standardisation (ISO)

Create industry-specific manuals and protocols

Work with external organisations to get the company certified with applicable standards

Ensure the implementation of quality control procedures at every step of the production process

Plan, schedule and conduct internal quality audits

Ensure the availability of tools to facilitate product quality checking

Select quality inspection software and tools to support the quality inspection team



Implement product inspection and tests

Take appropriate corrective actions to rectify quality problems

Take preventive quality control actions by identifying potential sources of error and suggesting ways to eliminate them

Implement continuous process improvements using the right strategies like Six Sigma and lean manufacturing

Identify ways to eliminate production waste and reduce the carbon footprint of the organisation

Administrative functions.

Monitor the production line and stop production when they notice any product defects or improper safety mechanisms

Work closely with production engineers, product designers and human resources team members to identify and rectify quality control issues

Report quality issues to superiors whenever required

Consult with legal counsel on quality issues

Coordinate quality control issues amongst different departments of an organisation

Serve as the liaison between the management and external standards agencies

Compile quality information for the management

Participate in various meetings regarding production quality within the organisation

Attend seminars, conferences and trade fairs related to product quality and safety

Job Types: Full-time, Permanent

Pay: ?50,000.00 - ?70,000.00 per month

Benefits:

Provident Fund
Schedule:

Day shift
Supplemental Pay:

Overtime pay Yearly bonus
Work Location: In person

Expected Start Date: 27/05/2025