Job Description

Your work days are brighter here.
At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That's why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don't need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.
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About the Team The Business Technology Go-To-Market team works in close partnership with our business partners to help fuel growth and revenue goals for Workday, along with driving outstanding Customer and employee experiences. The team is responsible for developing and supporting innovative architecture-led solutions for our Marketing, Sales, Services, Customer Support & Legal business functions with Salesforce being the primary platform alongside other groundbreaking platforms like SnapLogic for Integrations, Conga/Apttus for CPQ, CLM, AWS as PaaS, Coveo Search Platform, OKTA for SSO and others.
About the Role
We're looking for a Senior Quality Engineer who is sharp, creative, and a relentless problem-solver to lead test automation efforts across our enterprise platforms--primarily Salesforce, third party application integration and Adobe Experience Manager. You'll take ownership of both strategic and hands-on aspects of quality assurance, focusing on building scalable automation frameworks using Tricentis Tosca.
This role demands technical excellence, strategic thinking, and a strong understanding of quality engineering practices in Agile environments. You'll lead testing for key releases, design reusable automation components, and influence quality at every step of the SDLC. You'll also serve as a mentor and guide for other QA engineers to raise the overall bar for engineering quality.
Key Responsibilities

• Drive in-sprint automation delivery by collaborating closely with developers, business analysts, and product owners during Agile ceremonies, sprint planning, and story refinement.
• Lead end-to-end testing for Salesforce applications (Sales Cloud, Service Cloud, CPQ), including regression, UAT, smoke, and sanity tests.
• Design and develop Tosca automation scripts using RTB (Reusable Test Blocks), TCD, TDS, TCP, and steer efforts for automation in DEX environments.
• Translate business requirements into effective test strategies and scenarios, applying positive, negative, and edge-case design techniques to maximize coverage.
• Document test plans, test cases, test data sets, and ensure traceability to user stories and acceptance criteria.
• Identify and manage defects through RCA (Root Cause Analysis) and partner with cross-functional teams to validate and close defects.
• Lead test optimization and script maintainability by reusing assets, modularizing tests, and applying best practices for low-maintenance automation.
• Mentor and coach QA team members, conduct reviews of test assets, and foster a culture of continuous improvement and innovation.
• Integrate automation into CI/CD pipelines in collaboration with DevOps/DevSecOps teams to ensure rapid feedback and early defect detection.

About You
Required Qualifications

• 5+ years in Software Quality Engineering, with a strong blend of Automation and Manual expertise in Salesforce.
• Proven experience with Tosca automation or Selenium/Playwright for Salesforce and/or Adobe Experience Manager. 2 years in automation.
• Strong understanding of Salesforce architecture, including custom objects, workflows, CPQ, RBAC, and multi-cloud integrations. Salesforce experience is a must.
• Experience in agile development environments, including working with JIRA or Azure DevOps or similar, qTest or any other test management tool, and version control tools like Git.

Preferred Qualifications

• ISTQB Advanced Test Analyst or equivalent certification.
• Hands-on experience in CI/CD tools (e.g., Jenkins, GitLab), cloud platforms (AWS - EC2, S3, RDS), and cloud-based testing strategies.
• Familiarity with REST APIs, OAuth, SSO, and tools such as Postman, JSON/XML, Selenium, Cucumber, or Cypress.
• Programming/scripting knowledge in C#, Java, JavaScript, Python, etc., is a strong plus.
• Demonstrated ability to mentor junior QA engineers, review automation artifacts, and troubleshoot complex testing challenges.
• Proven experience creating and maintaining robust Tosca automation frameworks, with deep understanding of DEX execution and environment-agnostic test design.
• Solid understanding of test data management, especially for dynamic test generation and environment-agnostic scripting.
• TA1 Tricentis Tosca certification required.

Our Approach to Flexible Work
With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.
Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!