Lead and manage QA, QC, and QMS teams to ensure adherence to company and regulatory quality standards.
Ensure laboratory and control sample areas are maintained in a safe, clean, and compliant condition.
Develop, review, and implement
HACCP plans
, including process flow verification and identification of
Critical Control Points (CCPs)
.
Review and monitor the
Product Safety and Quality Management System (PSQMS)
at regular intervals.
Track and evaluate progress on Product Safety and Quality Objectives to ensure timely achievement.
Plan and execute
5S audits
,
Internal QMS audits
, and
Management Review Meetings (MRM)
twice yearly with senior leadership.
Lead investigations and root cause analyses (RCA) for
critical and major audit observations
; ensure closure through CAPA implementation.
Manage
customer complaints
, coordinate investigations, and ensure corrective/preventive actions are effectively implemented and tracked.
Conduct
validations and calibrations
of machines and lab instruments as per the
Validation Master Plan
.
Coordinate
customer and ISO external audits
; facilitate RCA, CAPA, and CAR closure with cross-functional teams.
Conduct
monthly quality review meetings
; collect and analyze Quality KPIs and report deviations.
Perform
daily shop-floor walkthroughs
, collect and analyze quality alerts and incidents (Supplier/Internal/Customer), and ensure effective CAPA closure.
Lead
change control management
for any factory change impacting product quality, including product trials and specification updates.
Supervise
batch release activities
as per customer-specific SOPs.
Conduct
training sessions
per the QA training calendar to strengthen quality culture.
Collaborate with Business Development and Production teams on
artwork approvals, NPD (New Product Development)
, and packaging material fitments.
Develop new product specifications, SOPs, and inspection checklists to support continuous improvement.
Technical Knowledge:
Quality Management Systems (QMS)
HACCP principles
Incoming and In-Process Quality Inspection
Root Cause Analysis (RCA) and Corrective & Preventive Actions (CAPA)
Good Documentation Practices (GDP)
5S Workplace Management
ISO 9001:2015 standards
Diaper technology (preferred for personal care/FMCG industry)
MS Office (Excel, PowerPoint, Word)
Education & Experience:
BE / B.Sc. / B.Pharm
or equivalent in a relevant discipline.
Minimum 10 years
of experience in Quality Assurance, Quality Control, or QMS within the