Job Description

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Develop Training & Quality Strategies: Create and manage effective training and quality programs aligned with company goals.
Design & Deliver Programs: Oversee the design, implementation, and consistency of training and quality initiatives across all teams.
Monitor Performance: Analyze training outcomes and quality metrics to improve employee performance.
Quality Assurance: Conduct audits and assessments to ensure compliance with internal and external quality standards.
Process Improvement: Identify and implement actions to resolve quality issues and improve business processes.
Leadership & Collaboration: Work with senior leaders and team managers to promote a culture of learning and continuous improvement.
Reporting: Provide regular reports with insights and recommendations on training effectiveness and quality improvements.

Skills Required