Job Description

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Details
Description
Job Role & Responsibility/Designation
Quality and Process Excellence Lead
Delivery Process/ Function Name
Quality
Educational Qualification
BE / B Tech/ MBA/ B.Stat from a Premier Institute
Skills ( Must Have)
\xc2\xb7 Program management & change management
\xc2\xb7 Problem solving tools/ analytical skills
\xc2\xb7 Excellent communication / interpersonal, facilitation skills
\xc2\xb7 High energy level, confident, assertive and team player
Experience ( Minimum)
\xc2\xb7 Consulting Experience
\xc2\xb7 Minimum 2 years as Quality & Process Excellence practitioner & total 5 years of Experience.
\xc2\xb7 Experience of managing team of quality practitioners.

• Strong functional knowledge of Six Sigma, Statistical tools, Quality & Process re-engineering

\xc2\xb7 Exposure to ISO, CMMi or COPC will be added advantage
\xc2\xb7 Consulting experience in Shared Services Set up/BPO space is desirable

\xc2\xb7 Responsible for driving quality initiatives for Wipro / Client Accounts.
\xc2\xb7 Working with dispersed cross functional teams on organizational process (re)- design or industry specific business processes
\xc2\xb7 Leverage business optimization & innovation tools & application for process re-engineering
\xc2\xb7 Benchmarking processes, Mgmt dashboard set up & building the best practices repository.
\xc2\xb7 Change planning and management for deployment of re-designed processes and best practices for large teams without reporting relationship
\xc2\xb7 Facilitating workshops, remote groups and leading process diagnostic for articulation of process issues and solution formulation
Any Other Remarks
Content Moderation