Strong understanding of call audit, call calibration, call monitoring, call quality, and transactional quality concepts.
Excellent analytical skills with ability to interpret data from MIS reports and other sources.
Job Type: Full-time
Pay: ?30,000.00 - ?40,000.00 per month
Schedule:
Day shift
Experience:
Quality Analyst in BPO/Real Estate Industry : 2 years (Required)
Work Location: In person
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