Job Description

Role : QMS/ISMS Co-ordinator

Experience : 3 - 4 years

Location : Visakhapatnam

Role Summary

We are hiring an QMS/ISMS Coordinator to drive the development, implementation, and continual improvement of our Quality Management System (QMS) & Information Security Management System (ISMS) by ISO.

Key Responsibilities:

QMS & ISMS Management:
Maintain and update QMS/ISMS documentation in line with ISO 9001 and ISO/IEC 27001 standards. Implement and maintain the ISMS framework aligned with ISO 27001:2022, client requirements, and applicable regulations (e.g., DPDP, GDPR). Lead internal and external audits for both QMS and ISMS, track non-conformities, and manage corrective/preventive actions. Support external audits (certification bodies and clients) and coordinate audit response activities. Conduct risk assessments, manage security controls, and maintain the Statement of Applicability Respond to and manage security incidents, conduct Root Cause Analysis, and ensure timely reporting. Deliver security awareness programs, including onboarding and periodic training. Oversee vendor security, ensure compliance in third-party engagements, and support BCP/DR integration. Track ISMS KPIs, facilitate management reviews, and lead continual improvement initiatives. Collaborate with IT and business units to embed security by design in systems and services. Training, Reviews & Awareness: Facilitate QMS/ISMS management reviews including performance data, KPIs, and action tracking. Conduct training sessions and awareness programs on quality and information security policies for staff. Ensure induction and ongoing training for new and existing employees on ISMS-related responsibilities. Compliance & Integration: Ensure compliance with applicable statutory and regulatory requirements (e.g., data protection laws in India). Integrate QMS and ISMS processes for improved operational efficiency and effectiveness. Maintain audit-ready records and documentation for both systems.


Risk & Incident Management:
Conduct information security risk and vulnerability assessments. Manage information security incidents, including investigation, resolution, and reporting. Assist in supplier evaluation and risk assessments related to quality and information security.


Continuous Improvement:
Identify opportunities for improvement in QMS/ISMS processes and support implementation. Monitor and report on key quality and security performance indicators.


Requirements:
Bachelor's degree in IT, Engineering, or related field. 3-4 years of hands-on experience of ISMS in ITES or similar environments. ISO 27001 Implementer certification; CISSP/CISA/CISM preferred. Strong understanding of information security principles, risk management, compliance, and audit processes. * Excellent communication, documentation, and stakeholder management skills