Role & responsibilities
Develop & Implement Quality Assurance Strategies: Lead the design and execution of quality assurance plans, procedures, and policies in line with customer specifications and industry standards (ISO, ASTM, etc.) for plastic, polymer, and packaging products.
Process Audits & Compliance: Conduct regular internal audits, inspections, and process reviews to ensure compliance with both company and regulatory standards. Ensure that all processes align with quality objectives, such as minimizing defects and waste.
Team Leadership & Training: Manage and mentor a team of QA engineers and inspectors. Provide continuous training on quality systems, product standards, and emerging technologies relevant to the plastics and packaging sectors.
Quality Improvement: Implement Lean, Six Sigma, and other continuous improvement methodologies to optimize manufacturing processes and reduce waste or defects in plastic, polymer, and packaging production.
Supplier & Vendor Management: Collaborate with suppliers to ensure incoming materials meet quality standards. Develop and maintain relationships with vendors, conducting quality evaluations and audits when needed.
Customer Interaction & Feedback: Act as the primary point of contact for customer complaints related to product quality. Investigate issues, implement corrective actions, and communicate resolutions to customers.
Documentation & Reporting: Maintain comprehensive records of quality data, inspections, and audits. Prepare regular reports on product quality performance, improvement initiatives, and key quality metrics.
Product Testing & Validation: Oversee the testing of packaging products to ensure that they meet specifications, including but not limited to tensile strength, impact resistance, and barrier properties.
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