Job Description

QA & Testing Senior Analyst

Band 3

About Cigna:

Cigna exists to improve lives. Together, with our 74,000 employees worldwide that service Cigna, Express Scripts and other affiliate customers, we aspire to transform health services, making them more affordable and accessible to millions.


We are going through an exciting period of expansion; at the centre of our international division's ambitious growth strategy, we are currently working towards multi-year effort to implement a consistent digital strategy for the International Market.

The Position:

Reporting to the QE Manager, the successful candidate will be responsible for ensuring on quality and on time delivery of test planning and executions activities in the delivery of Quality Assurance (QA) Testing for new or modified applications/systems across multiple platforms. The QA & Testing Senior Analyst will be a high-performing individual who is methodical, inquisitive and has a passion for quality. They will partner with their Scrum Team and business colleagues on a journey of continuous learning and improvement to ensure ongoing optimisation of our test automation capability in support of key strategic outcomes for our business.


Working across our IH IT Team to deliver successful QE - Test Automation solutions enabling all methodologies with a focus on SAFe Agile. You will work with individuals from across the world, with both in-person and remote teams.

Main Duties / Responsibilities:

Responsible for delivering the QE Automation roadmap for each team Build & maintain the automation for critical & complex business applications Product understanding and creating test automation for In-sprint & regression testing Execute automation scripts and report bugs Take ownership of working area Ready to extend working hours if needed Determine priority for test cases and create effective execution plans with maximum coverage Track & report automation progress as per the plan Develop skills in new automation tools to improve the automation penetration Contribute towards implementation of new ideas & solutions Mentor & develop junior resources Adheres to the organization's Quality Engineering best practices and help to drive changes to achieve more efficiency Identify & Support Automation and DevOps opportunities; looking at efficiencies in 'In Sprint' Automation as well as Regression as we develop our CI/CD pipelines

Required Skills and Experience:

Bachelor's degree in computer science or a related discipline and at least two, typically five or more years' experience in a system quality environment, or an equivalent combination of education and work experience 6+ Yrs. experience in QE - Test Automation 5 - 7 Yrs. experience in Full stack automation experience using Selenium/Codeless Automation tool Experience of developing and enhancing automation frameworks from scratch Experience in automation of web-based, desktop, mobile, DB and API's Experience of working in Automation COE team on setting up new automation tools, process and best practices Experience in building solution from scratch and demonstration Experience of evaluation & identification automation tools and Experience of developing custom automation solutions & functions Experience of doing deep failure analysis to address automation failures Knowledge of the Health Insurance Industry Broad knowledge of the Software Delivery Lifecycle with specific expertise of Software Testing Proven experience of working within an Agile environment Broad knowledge of automated testing and modelling tools Good knowledge of different web browsers like Internet Explorer, Firefox, MS Edge, Chrome Excellent written and oral communication skills Strong problem-solving and analytical skills Comfortable working independently, leading a team or as part of a team Demonstrate accuracy and possess a keen eye for detail Strong interest in personal development Strong knowledge in building pipeline using Git Action/ Jenkins/Azure DevOps

Desirable Skills and Experience

Codeless automation tools experience Knowledge on BrowserStack, JIRA, Zephyr platform Automation experience on mainframe, desktop applications Experience in testing Salesforce & Velocity applications Experience in Python or C# coding

About The Cigna Group

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.