Saarathee CRM Pvt Ltd - Remote
Job Summary:
We're hiring a Call Quality Auditor to evaluate voice calls and CSRs, provide feedback, and drive process improvements. 2+ years of QA experience in BPO required.
Key Responsibilities:
- Evaluate calls and CSRs for quality and adherence to guidelines
- Provide feedback to agents and identify areas for improvement
- Collaborate with teams to develop training initiatives
Requirements:
- 2+ years of QA experience in BPO
- Excellent communication and analytical skills
- Ability to work independently from home
How to Apply:
Send your resume to neha@saarathee.com with the subject line: "Application - Call Quality Auditor"
Job Types: Full-time, Permanent
Pay: ₹20,000.00 - ₹25,000.00 per month
Benefits:
Provident Fund
Work from home
Work Location: Remote
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