Job Description

QA MANAGER ( PHARMA)

EFRAC Lab Kolkata, West Bengal, India (On-site)

We are looking for a highly skilled

Quality Manager

to lead and manage the

Quality Assurance

function in our

Analytical Testing Laboratory

. The ideal candidate will have extensive experience in handling critical audits, including

USFDA

,

CAPA

,

GLP

,

WHO

,

NABL

, and

internal audits

, and will play a key role in ensuring compliance with pharmaceutical regulatory requirements and industry best practices. This role demands expertise in maintaining robust quality systems, managing audits, and driving corrective and preventive actions (CAPA) to ensure the lab operates to the highest quality standards.

Key Responsibilities

:

Quality System Management

:

Develop, implement, and maintain the Quality Management System (QMS) to comply with regulatory requirements (USFDA, WHO, NABL, GLP) and industry standards (ISO, ICH). Oversee the preparation and management of documentation including standard operating procedures (SOPs), batch records, test methods, and analytical reports to ensure compliance with regulatory standards. Implement risk management strategies to identify, assess, and mitigate quality-related risks within the testing laboratory.

Audit and Compliance Oversight

:

Lead and manage

USFDA

,

WHO

,

NABL

,

GLP

, and other regulatory audits, ensuring full preparedness and compliance. Coordinate and conduct

internal audits

to assess the effectiveness of the laboratory's quality system, identifying areas for improvement and ensuring alignment with company policies and regulatory standards. Ensure timely and effective resolution of audit findings by developing and executing Corrective and Preventive Actions (CAPA) in accordance with regulatory guidelines and company practices. Serve as the primary point of contact during external regulatory audits, inspections, and accreditation assessments. Collaborate with regulatory bodies and external stakeholders to ensure continuous improvement in quality and compliance.

CAPA Management

:

Lead the

CAPA

(Corrective and Preventive Action) process, ensuring thorough investigation and documentation of non-conformances, root cause analysis, and implementation of effective corrective and preventive actions. Track CAPA effectiveness and ensure corrective actions are sustainably integrated into the laboratory processes to prevent recurrence of issues.

Team Leadership & Training

:

Supervise, mentor, and train laboratory personnel on quality standards, testing protocols, regulatory compliance, and internal procedures. Conduct regular training sessions to ensure team competency in GMP, GLP, and audit readiness. Promote a culture of continuous quality improvement across the lab, encouraging proactive problem-solving and adherence to quality systems.

Regulatory Reporting & Documentation

:

Ensure accurate and timely reporting of analytical results, audit outcomes, CAPA documentation, and other quality metrics. Ensure all records are properly maintained to meet regulatory requirements, internal standards, and audit readiness. Prepare quality reports and metrics for senior management and regulatory submissions.

Testing Oversight & Review

:

Oversee the review and approval of analytical test results, ensuring compliance with specifications, regulatory guidelines, and SOPs. Investigate any discrepancies or out-of-specification (OOS) results and drive the resolution through root cause analysis and corrective actions.

Continuous Improvement & Risk Management

:

Identify and implement improvements to quality management processes, ensuring efficiency, compliance, and reliability of testing systems. Monitor emerging industry trends, regulations, and best practices, ensuring the laboratory's practices remain at the forefront of industry standards.

Qualifications

:

Education

: Bachelor's or Master's degree in Chemistry, Biology, Pharmaceutical Sciences, or a related field. Certifications in Quality Management (e.g., Six Sigma, ISO 9001, or equivalent) or regulatory affairs are a plus.

Experience

:

Minimum of

15 years

of experience in a

Quality Management

role within a pharmaceutical testing laboratory. Proven experience in managing and handling audits such as

USFDA

,

WHO

,

NABL

,

GLP

,

CAPA

, and

internal audits

. In-depth knowledge of regulatory standards and guidelines including

GMP

,

GLP

,

FDA

,

EMA

, and

ICH

. Experience leading CAPA investigations, root cause analysis, and implementing corrective/preventive measures.

How to Apply

Interested candidates may contact us or share their

updated resume

at the following details.

Contact:

+91 62922 79952

While applying, please

mention "Application for QA Manager - Pharma Testing Laboratory"

in the subject line.

Kindly include the following details along with your resume:

Total Experience:

Current CTC:

Expected CTC:

Notice Period:

Current Location :

Job Types: Full-time, Permanent

Pay: ?800,000.00 - ?1,300,000.00 per year

Benefits:

Health insurance Provident Fund
Ability to commute/relocate:

Barasat, West Bengal: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):

What is your current CTC and monthly In hand ? What is your expected CTC? What is your Notice Period ? Are you comfortable for relocation to Kolkata ?
Education:

Master's (Required)
Experience:

QA/QC: 10 years (Required)
Language:

English (Preferred) Hindi (Preferred)
Location:

Barasat, West Bengal (Preferred)
Work Location: In person