Manage the QA Laboratory operations to ensure all testing, validations, and documentation align with industry and regulatory standards.
Accountable for the quality of final export goods. Responsible for reviewing and justifying any material rejection with proper documentation, investigation reports, and compliance to defined specifications.
Review and approve analytical results, COAs, and batch release documents.
Lead method validation and verification for new or transferred products in coordination with R&D and QC.
Ensure proper equipment calibration, maintenance logs, and adherence to GLP (Good Laboratory Practices).
Conduct or supervise stability studies for new and existing products to ensure shelf-life and performance.
Review and maintain retention sample records and coordinate re-analysis if needed.
Proficient in documentation, compliance, audits, and cross-department collaboration.
Strong analytical, communication, and leadership skills.
Packaged Finished Goods Assurance
Monitor and inspect packaged finished goods for:
Inspect and verify finished goods packaging for labelling accuracy.
Product integrity and shelf-life compliance.
Compliance with customer-specific and regulatory requirements
Collaborate with Stores, Logistics, and Sales to ensure product quality is maintained up to the point of dispatch.
Verify readiness of documentation including COA, MSDS, TDS, regulatory declarations, and shipping labels before delivery.
Accountable to ensure the right product reaches the customer in the right condition.
Cross-Functional Collaboration
Liaise with QC to ensure in-process and final product quality meets specifications.
Support Sales with technical data, certifications, and customer-specific documents.
Align with Logistics to ensure packaging, storage, and shipment processes uphold product quality and compliance.
Lead investigations for customer complaints, ensure proper Root Cause Analysis (RCA), and implement effective CAPA/CAR.
Regulatory Compliance & Certifications
Prepare for and lead external/internal audits for:
MR working - ISO 9001 (QMS), ISO 14001 (EMS), ISO 45001 (OHS) & it's documentation with all the departments & Audits.
REACH Compliance with Sales & Sourcing department.
EcoVadis sustainability Documentation & Submission
Any other certification works company will approach in future.
Maintain documentation required for legal and third-party compliance related to QA QC department.
Conduct periodic gap analysis and follow up on closure.
QA Metrics & Reporting
Develop and track quality KPIs, customer satisfaction metrics, audit NCs, and lab performance indicators.
Present quality reports, trend analysis, and continuous improvement proposals to senior management.
Training & Team Development
Accountable and Responsible for defining and setting up Responsibilities and accountability of department's personnel setting up annual/monthly KPI/Goals and defining enabling authorities and boundaries.
Guide the managers to identifying their training needs and defining their training and development programmes.
Train QA/QC/lab & other department staff on QMS standards, good documentation practices, audit preparedness, and regulatory updates.
Foster a culture of quality, compliance, and continuous improvement across departments. : 5 Why, Fishbone, Pareto, and FMEA.
Actively participate as a management team member to develop and implement Integrated Management Systems and work for Sustainable parameters.
Building Culture: Self-training and advocating the practice of deciding and recording priority tasks each day /week/month/ year based. Allocate, define and commit assigned time each day to contemplate and bringing about the cultural changes.
Job Types: Full-time, Permanent
Pay: ?80,000.00 - ?150,000.00 per month
Benefits:
Cell phone reimbursement
Health insurance
Leave encashment
Paid sick time
Provident Fund
Schedule: