Job Description

We are Sinch. Even if you don't know us by name or recognize our logo yet, chances are you have used our products in one way or other. We are leading global communication Platform (cPaas) provider - the connector between the two through our messaging, voice and video solutions.

Our APIs and platform deal with over 145 billion engagements annually. Sinch, 2nd largest cPaaS and messaging provider in the world is looking for a QA Manager at its India location to help launch a bug free, scalable and innovative products in the market.

The essence of the role

• We are looking for a Quality Assurance Manager to mentor the team as well as develop and execute exploratory and automated tests to ensure product quality.
• QA Manager responsibilities include 40% team management and 60% hands on work.The QA Manager role will play an important part in the company's product development process. An ideal candidate will be responsible for conducting tests before product launches to ensure software runs smoothly and meets client needs, while being cost-effective. If you hold an engineering background and enjoy providing end-to-end solutions to software quality problems, we'd like to meet you.
• Ultimately, you should monitor all stages of software development to identify and resolve system malfunctions to meet quality standards.

As our new ROLE you will:

• Accountable for team's quality and productivity.
• Review requirements, specifications and technical design documents to provide timely and meaningful feedback
• Create detailed, comprehensive and well-structured test plans and test cases
• Estimate, prioritize, plan and coordinate testing activities
• Design, develop and execute automation scripts using open source tools
• Identify, record, document thoroughly and track bugs
• Perform thorough regression testing when bugs are resolved
• Develop and apply testing processes for new and existing products to meet client needs
• Liaise with internal teams (e.g. developers and product managers) to identify system requirements
• Monitor debugging process results
• Investigate the causes of non-conforming software and train users to implement solutions
• Track quality assurance metrics, like defect densities and open defect counts
• Stay up-to-date with new testing tools and test strategies

Who are you?

• Proven work experience in software development
• Proven work experience in software quality assurance
• Strong knowledge of software QA methodologies, tools and processes
• Experience in writing clear, concise and comprehensive test plans and test cases
• Hands-on experience with both white box and black box testing
• Hands-on experience with automated testing tools
• Solid knowledge of SQL and scripting
• Experience working in an Agile/Scrum development process
• Experience with performance and/or security testing is a plus
• Adhere to the information security and data privacy policy of ACL Mobile Ltd.
• Excellent communication and managerial skills.

Basic Qualifications:

• Experience: 6-10 yrs
• Educational Qualification : B.Tech/B.E./MCA

Big plus!

• You have successfully demonstrated leading a team and also have c contributed significantly individually

• Belong to Messaging industry in B2B space

Are you ready? Join us on our journey!