Job description:
Industry: Oleoresins, Essential Oils, Spice Extracts, Nutraceuticals
Location: Roopangarh, Rajasthan (On-site, plant-based role)
Team Size: 80 employees
Job Type: Full-time (8 AM - 8 PM), Day Shift
Experience required: 5 to 20 years in Food Industry, Pharma
Salary: As per qualification
Positions Open:
QA Head
About the Company
"Northern Extracts" is a reputed manufacturer of premium oleoresins and essential oils, serving the flavors, seasonings, and fragrance industries. Known for product quality and consistency, the company emphasizes innovation, research, and customer satisfaction.
Job Summary
A QA manager, oversees quality standards to ensure the company delivers the highest quality goods or services. Their duties include data analysis, managing product testing and monitoring all quality factors.
Key Responsibilities:
1. Establishing Quality Standards and Systems
A QA Manager's first responsibility is to define what "quality" means for the organization. This involves creating, implementing, and updating quality management systems (QMS) aligned with frameworks like ISO 22000, BRC, FSSAI, HACCP.
Develop quality policies and standard operating procedures (SOPs)
Ensure every department integrates these standards into daily work
Review and revise policies to meet evolving regulations and customer needs
2. Data-Driven Process Improvement
QA Managers are expected to move beyond intuition and make decisions based on hard data. They track defect rates, First Pass Yield (FPY), and Cost of Poor Quality (COPQ) to uncover weak points.
Apply tools such as SPC charts, Root Cause Analysis.
Lead Six Sigma or Lean initiatives to eliminate recurring issues
Translate insights into corrective and preventive measures
3. Reducing Scrap, Rework, and Waste
Quality managers directly influence profitability by minimizing waste and optimizing resource utilization. Scrap and rework not only cost money but also harm sustainability and delivery timelines.
Monitor scrap and rework costs as key KPIs
Lead initiatives to bring down non-value-adding activities
Collaborate with suppliers to improve incoming material quality
4. Ensuring Compliance and Regulatory Alignment
Compliance is non-negotiable, especially in manufacturing, pharma, and automotive. QA Managers conduct audits, oversee certifications, and ensure traceability across processes.
Plan and execute internal and supplier audits
Maintain certifications (ISO, FSSC22000, HACCP, KOSHER, BRCGS etc.)
Implement CAPA (Corrective and Preventive Actions) for non-conformances
5. Leading Teams and Training Employees
Quality isn't achieved in isolation; it requires a culture shift across the organization. QA Managers train employees and coach teams to embed quality into daily operations.
Develop training programs for inspection staff and operators
Promote awareness of quality standards across functions
Build a culture where defects are prevented, not just detected
6. Acting as the Customer's Advocate
QA Managers ensure that customer expectations are not just met but exceeded. Complaints, warranty claims, and field feedback are turned into actionable improvements.
Investigate and resolve customer complaints quickly
Feed lessons learned into design and production improvements
Monitor complaint trends to reduce recurrence
7. Reporting and Strategic Quality Planning
Finally, QA Managers connect quality data with business strategy. They provide executives with reports that show the financial impact of quality initiatives and recommend next steps.
Present dashboards linking KPIs to financial outcomes
Recommend strategic changes to control SOPs and improve efficiency
Align quality strategy with long-term business goals
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