to ensure the accuracy, consistency, and compliance of transcribed documents in general and/or medical transcription projects. The ideal candidate will possess strong transcription skills, a deep understanding of language and medical terminology (as applicable), and a keen eye for identifying errors in grammar, formatting, and content.
Key Responsibilities:
Quality Assurance & Auditing:
Review and audit transcripts for accuracy, grammar, punctuation, formatting, and adherence to client specifications and style guides.
Transcription Evaluation:
Evaluate transcriptions completed by transcriptionists and editors for overall quality, flagging inconsistencies, omissions, and inaccuracies.
Feedback & Training:
Provide constructive feedback to transcriptionists/editors and assist in identifying training needs to improve performance and maintain high standards.
Client Specifications Compliance:
Ensure all transcripts comply with industry regulations (HIPAA for medical transcription) and specific client requirements.
Error Reporting & Documentation:
Maintain logs of quality scores, error types, and QA trends. Generate reports and assist in quality improvement strategies.
Continuous Improvement:
Collaborate with the team to update quality standards, style guides, and training materials based on evolving client needs and industry best practices.
Required Skills & Qualifications:
Proven experience in transcription (general or medical), with at least 2-3 years in a QA or audit role.
Exceptional listening, language, and editing skills.
Strong knowledge of English grammar, punctuation, and style.
Familiarity with medical terminology, anatomy, and pharmacology (for medical transcription).
Excellent attention to detail and ability to meet tight deadlines.
Proficiency in transcription software and tools (e.g., Express Scribe, EHR systems, QA platforms).
Understanding of confidentiality and data privacy regulations (e.g., HIPAA compliance).
Preferred Qualifications:
Certification in medical transcription (CMT/RMT) is a plus.
Experience working in a BPO, healthcare documentation, or remote QA team is desirable.
Strong analytical and communication skills.
Job Type: Full-time
Pay: ?20,000.00 - ?25,000.00 per month
Work Location: In person
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