Job Description

About VML

VML is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human first, award-winning work for blue chip client partners including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestle, The Coca-Cola Company, and Wendy's. The agency is recognized by the Forrester Wave(TM) Reports, as a Leader among Marketing Creative and Content Service Providers, Commerce Services, Global Digital Experience Services, Global Marketing Services and, most recently, Marketing Measurement & Optimization. In addition, VML's specialist health network, VML Health, is one of the world's largest and most awarded health agencies. VML's global network is powered by 26,000 talented people across 55+ markets, with principal offices in Kansas City, New York, Detroit, London, Sao Paulo, Shanghai, Singapore, and Sydney.



VML is a WPP agency (NYSE: WPP). For more information, please visit www.vml.com, and follow along on Instagram, LinkedIn, and X.

The opportunity:

We're seeking a highly skilled QA Automation Engineer with Manual Testing Experience to drive quality within our dynamic team. This role requires a strong blend of manual testing expertise and robust automation skills. You'll champion a 'shift-left' approach, embedding quality from early development stages, and act as an advocate for QA within our e-commerce environment. We value a proactive mindset, including a keen interest in innovation and leveraging modern technologies like AI to enhance testing practices.

What you'll be doing:

You will be a tester within an Agile team, primarily focusing on testing eCommerce solutions. You will be involved in the preparation of test cases and test plans, and will be required to create and execute both manual and automated tests. You will work closely with developers and utilise CI/CD processes and tooling.



The applicant will be system testing and integration testing on new projects and regression testing as part of on-going site support for several clients. Experience of testing RESTful services, querying databases and reviewing log file output is expected.

Key Responsibilities

Champion a 'shift-left' approach; participate in requirements analysis, design reviews, and technical discussions to ensure testability. Collaborate closely with team members such as Product Owners and Developers to define test strategies. Act as a quality advocate and champion, providing insight and guidance in both your project team and the wider community. Provide test estimates and contribute to project planning. Independently analyse requirements to design, document, and execute thorough test cases and Exploratory Test Charters. Perform extensive System Testing, System Integration Testing, and targeted exploratory testing across web applications, services, and backend systems. Identify, document, and track defects, collaborating with developers on root cause analysis. Execute and report on automated and manual test suites, analysing results and reporting quality metrics to stakeholders. Design, develop, and maintain robust test automation frameworks and scripts, primarily using Playwright with JavaScript/TypeScript. Automate E2E, API, and backend tests, integrating them into CI/CD pipelines. Drive continuous improvement in automation reliability, maintainability, and coverage. Utilize strong backend testing skills, including SQL querying and server log analysis. Contribute to non-functional testing, such as compatibility and accessibility.

What We're Looking For

Proven track record of QA advocacy and a mindset focused on fostering quality. Ideally experience testing complex, transactional e-commerce websites. Balance of manual testing expertise with strong automation skills and the confidence to know when to lean on which skill. Strong analytical, problem-solving, and critical thinking skills with an acute eye for detail. Strong communication and interpersonal skills; effective collaboration across teams. Adaptable, organized, and effective in dynamic Agile environments. Expertise in Playwright (or similar) with JavaScript/TypeScript for test automation. Solid understanding and practical experience with CI/CD tools. Proficiency in API testing. Knowledge of web technologies (HTML, CSS, JavaScript) and web application testing. Familiarity with Agile methodologies. Innovative mindset and eagerness to adopt new technologies and ways of working. Experience with AI tooling and an eagerness to explore more in this area.

What we want from you:

Alongside the opportunity to work with some of the most exciting brands around the world, we'll also prioritise your career development and help you grow your skills. We'll empower you to make a difference, allow you to be yourself, and respect who you are.





We offer a great benefits package including hybrid working that works for everyone, a generous discretionary bonus scheme, training opportunities, competitive pension, medical insurance, life assurance, social events, opportunities to buy and sell holidays, family friendly policies, discounts with hundreds of retailers and much more.

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we'll also prioritise your career development and help you grow your skills. We'll empower you to make a difference, allow you to be yourself, and respect who you are.

Permanent only:

We offer a great benefits package including a discretionary bonus scheme, training opportunities, competitive pension, medical insurance, life assurance, social events, opportunities to buy and sell holidays, family friendly policies, discounts with hundreds of retailers and much more.



Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.



We lead with

Heart

, fostering empathy and trust where genuine connections and human-centric work flourish.

We empower your

Brains

for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.

And we champion

Courage

, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world's leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.



We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestle, Sainsbury's, Selfridges, Shell and Tiffany & Co. We've built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.



As our business grows internationally, we're looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client's successes and believe that anyone can show creative bravery no matter what their role is in the team.


We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.



WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.



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