Python (technical Support)

Year    KA, IN, India

Job Description

3 - 5 Years
1 Opening
Bangalore


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Role description




Role Proficiency:



Independently develops error free code with high quality validation of applications guides other developers and assists Lead 1 - Software Engineering


Outcomes:



Understand and provide input to the application/feature/component designs; developing the same in accordance with user stories/requirements.

Code debug test document and communicate product/component/features at development stages.

Select appropriate technical options for development such as reusing improving or reconfiguration of existing components.

Optimise efficiency cost and quality by identifying opportunities for automation/process improvements and agile delivery models

Mentor Developer 1 - Software Engineering and Developer 2 - Software Engineering to effectively perform in their roles

Identify the problem patterns and improve the technical design of the application/system

Proactively identify issues/defects/flaws in module/requirement implementation

Assists Lead 1 - Software Engineering on Technical design. Review activities and begin demonstrating Lead 1 capabilities in making technical decisions


Measures of Outcomes:



Adherence to engineering process and standards (coding standards)

Adherence to schedule / timelines

Adhere to SLAs where applicable

Number of defects post delivery

Number of non-compliance issues

Reduction of reoccurrence of known defects

Quick turnaround of production bugs

Meet the defined productivity standards for project

Number of reusable components created

Completion of applicable technical/domain certifications

Completion of all mandatory training requirements


Outputs Expected:



Code:



Develop code independently for the above



Configure:



Implement and monitor configuration process



Test:



Create and review unit test cases
scenarios and execution




Domain relevance:



Develop features and components with good understanding of the business problem being addressed for the client



Manage Project:



Manage module level activities



Manage Defects:



Perform defect RCA and mitigation



Estimate:



Estimate time
effort

resource dependence for one's own work and others' work

including modules




Document:



Create documentation for own work as well as perform peer review of documentation of others' work



Manage knowledge:



Consume and contribute to project related documents
share point

libraries and client universities




Status Reporting:



Report status of tasks assigned

Comply with project related reporting standards/process



Release:



Execute release process



Design:



LLD for multiple components



Mentoring:



Mentor juniors on the team

Set FAST goals and provide feedback to FAST goals of mentees


Skill Examples:



Explain and communicate the design / development to the customer

Perform and evaluate test results against product specifications

Develop user interfaces business software components and embedded software components 5 Manage and guarantee high levels of cohesion and quality6 Use data models

Estimate effort and resources required for developing / debugging features / components

Perform and evaluate test in the customer or target environment

Team Player

Good written and verbal communication abilities

Proactively ask for help and offer help


Knowledge Examples:


Appropriate software programs / modules
+ Technical designing

+ Programming languages

+ DBMS

+ Operating Systems and software platforms

+ Integrated development environment (IDE)

+ Agile methods

+ Knowledge of customer domain and sub domain where problem is solved

Additional Comments:

Who we are: At UST, we help the world's best organizations grow and succeed through transformation. Bringing together the right talent, tools, and ideas, we work with our client to co-create lasting change. Together, with over 30,000 employees in over 25 countries, we build for boundless impact--touching billions of lives in the process. Visit us at UST.com. Candidates with 6+ years of experience in Software support with good experience in Python Scripting and knowledge/experience in Java as an add-on. We are looking for a highly talented Software Support Engineer to join our team. Provide SW Support for our product installed at customer sites around the world, working with global support functions, R&D, HW, and Application teams to make sure our product function as designed. Some skills and responsibilities of SW support include: At least 6 years' experience in Technical Support or a position of like Tier 3 Proven experience in learning and understanding multi-disciplinary, large-scale systems Understanding development and operations Being familiar with production monitoring systems Experience in SW development / SW automation Infra development. Having attention to detail Having analytical and problem-solving skills Being able to collaborate with multi-functional teams Coding in Java, Python or very good hold of any scripting language Having technical writing skills Communicating with stakeholders to understand requirements. Staying updated with the latest developments and trends in the industry What we believe: We're proud to embrace the same values that have shaped UST since the beginning. Since day one, we've been building enduring relationships and a culture of integrity. And today, it's those same values that are inspiring us to encourage innovation from everyone, to champion diversity and inclusion and to place people at the centre of everything we do. Humility: We will listen, learn, be empathetic and help selflessly in our interactions with everyone. Humanity: Through business, we will better the lives of those less fortunate than ourselves. Integrity: We honour our commitments and act with responsibility in all our relationships. Equal Employment Opportunity Statement UST is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation. All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance. o To support and promote the values of UST. o Comply with all Company policies and procedures
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Skills




Python,SW,Technical Writing



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About UST




UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world's best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients' organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact--touching billions of lives in the process.

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Job Detail

  • Job Id
    JD4087475
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    KA, IN, India
  • Education
    Not mentioned
  • Experience
    Year