This position has a key coordination role within the online global team being in contact with the different regions, teams and working on all the 360 online activations on global and European levels.
Global Online Support
Participate in the monthly e?merchandising guidelines creation for brand.com and seasonal guidelines for e?retailers
Ensure the excellence in execution for each online launch with content availability for all markets and recommendations (assets, product description creation, dedicated pages)
Participate in the creation of the 360 animation online plan to support each launch.
Support e?CRM strategy with brief creation
Creative briefing on assets with Image team for the site animation, newsletter, e?retail banners etc.
Monitor activations lead by regions on brand.com & e?retailer with specific assessments
Help collecting monthly report data from the regional teams
Deep dive into the online KPIs with the online team to help improve these KPIs
Study the competitive environments to make sure we are the best in class
Support the online team in the different key launches (gift cards, new brand.com, China & Russia acceleration, Virtual Try On implementation, new e?retail door etc.) EMEA brand.com & e?retailers
Manage the website e?merchandising & content creation via the CMS
Monitor the website www.bykilian.fr to make sure there is no bugs
Participate in UX optimization to ensure the best luxury Kilian journey
Creation of tickets with Development teams for bugs & optimizations
Ensure stock availability and good communication with customer service
Qualifications
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Master degree student or Business School. (End?of?studies internship preferred).
First experience in Digital Marketing and/or E?Commerce preferred.
Fluent in English and French and enjoys working in an international environment.
Rigorous, detail?oriented, with excellent interpersonal & organizational skills and desire to lead in projects.
* Understanding of the luxury industry is a plus.
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