Job Description

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

How You Will Make an Impact


As a Purchasing Coordinator, you will play a key role in supporting our Purchasing Team, including Buyers, Senior Buyers, and Supervisors--by managing inbound communications and ensuring timely and accurate processing of procurement-related tasks. Your support helps streamline operations and maintain strong relationships with internal teams and external suppliers.


What You Will Do

Support the Purchasing Team by managing and responding to emails in the department's shared inbox Perform daily tasks in alignment with Standard Operating Procedures (SOPs) and Work Instructions Collaborate with internal teams such as Customer Service and Sales, as well as external suppliers

Core Responsibilities

Resending purchase orders upon request Requesting and submitting additional customer forms for order release Following up on incomplete or missing Ship-To information (e.g., delivery name, contact details) Verifying customer business names and shipping addresses Addressing auto fax failures and following up accordingly Confirming order quantities or non-returnable status with customers Verifying product specifications (e.g., alternate size, color choices) Confirming lead times and customer willingness to wait Handling orders that do not meet minimum purchase requirements Using Smartsheet to track email types and required follow-up actions

Other Responsibilities:

Communicate clearly and professionally in both written and verbal formats Escalate complex or unresolved issues to supervisors as needed Perform additional related duties as assigned

Qualifications


Education:

Minimum required education: Bachelor's degree in arts, Science, Commerce, or Business Administration

Experience:

2 years of experience in Customer Service, Procurement, Purchase coordinator, Buyer or a similar role preferred

Key Skills:

Strong written English communication Ability to manage a high volume of emails with attention to detail Excellent organizational and task-tracking skills Strong multitasking and prioritization abilities Ability to work both independently and collaboratively Proficiency in Microsoft Office Suite, Smartsheet, Mainframe systems, and Microsoft Teams

Why Join Us?

Be part of a mission-driven company committed to making a real difference Access to professional development and internal mobility opportunities * A collaborative team culture focused on integrity, intensity, innovation, and involvement