Job Description

Work Schedule Standard (Mon-Fri)
Environmental Conditions Office

How You Will Make an Impact
As a Purchasing Coordinator, you will play a key role in supporting our Purchasing Team, including Buyers, Senior Buyers, and Supervisors--by managing inbound communications and ensuring timely and accurate processing of procurement-related tasks. Your support helps streamline operations and maintain strong relationships with internal teams and external suppliers.
What You Will Do

• Support the Purchasing Team by managing and responding to emails in the department's shared inbox
• Perform daily tasks in alignment with Standard Operating Procedures (SOPs) and Work Instructions
• Collaborate with internal teams such as Customer Service and Sales, as well as external suppliers

• Resending purchase orders upon request
• Requesting and submitting additional customer forms for order release
• Following up on incomplete or missing Ship-To information (e.g., delivery name, contact details)
• Verifying customer business names and shipping addresses
• Addressing auto fax failures and following up accordingly
• Confirming order quantities or non-returnable status with customers
• Verifying product specifications (e.g., alternate size, color choices)
• Confirming lead times and customer willingness to wait
• Handling orders that do not meet minimum purchase requirements
• Using Smartsheet to track email types and required follow-up actions

• Communicate clearly and professionally in both written and verbal formats
• Escalate complex or unresolved issues to supervisors as needed
• Perform additional related duties as assigned

• Minimum required education: Bachelor's degree in arts, Science, Commerce, or Business Administration

• 2 years of experience in Customer Service, Procurement, Purchase coordinator, Buyer or a similar role preferred

• Strong written English communication
• Ability to manage a high volume of emails with attention to detail
• Excellent organizational and task-tracking skills
• Strong multitasking and prioritization abilities
• Ability to work both independently and collaboratively
• Proficiency in Microsoft Office Suite, Smartsheet, Mainframe systems, and Microsoft Teams

• Be part of a mission-driven company committed to making a real difference
• Access to professional development and internal mobility opportunities
• A collaborative team culture focused on integrity, intensity, innovation, and involvement