Job Description

Responsible Areas:

Review daily backorder reports and send RFQs to suppliers via Zendesk, documenting all activity in NetSuite.

Monitor purchasing tickets in Zendesk and alert buyers to updates that need attention.

Record supplier updates for POs and RFQs in Netsuite to maintain accurate records.

Track late orders and material status, keeping logs up to date for team visibility.

Maintain accurate dates and updates on Zendesk tickets, ensuring timely follow-up and visibility for the purchasing team.

Track RFQs and open order acknowledgments, following up with suppliers on overdue responses or confirmations to ensure timely progress.

Organize and maintain supplier information and documentation.

Track incoming shipments or deliveries and notify the team of any discrepancies or delays.

Flag any missing or incomplete documentation on orders to prevent delays.

Performs other duties and/or specific projects as assigned.

Qualifications:

Bachelor's degree required. 1-2 years of procurement experience, preferably in a manufacturing environment. Experience in production or materials planning and ERP systems. Highly organized with the ability to manage multiple tasks under tight deadlines. Strong problem-solving skills and the ability to exercise judgment using multiple sources of information. Excellent written and verbal communication skills, with a track record of driving tasks to completion. Proficient in Microsoft Office, Google Workspace, and database management tools.

Time Zoen-9:00AM-6:00PM PST

ABOUT ISHIR

ISHIR is a digital innovation and enterprise AI services provider. We work with startups and enterprises to shape the future through accelerated innovation, deep technical expertise, access to global digital talent and a passion for complex problem-solving. With our help, our clients overcome their most difficult digital challenges leveraging AI.


We are not just consultants, we are partners in our clients' success, assisting them with re(gaining) competitive edge by identifying opportunities for differentiation, industry disruption, scalable innovation, and go-to-market strategies that deliver successful outcomes.


At ISHIR, we help bold businesses accelerate innovation through Talent, Speed-to-Market, and AI. We help make an impact by solving real problems using innovation, improved customer experiences and the right technologies.


As an ISHIR employee, you will get the advanced training you need to be successful, and the opportunity to apply it. You must be passionate about technology, crave responsibility, and be eager to apply your knowledge to real business solutions for our startup and enterprise customers. These are the qualities of a person destined for success at ISHIR.


ISHIR attracts a special type of individual--someone who is proactive, thrives on challenges, feeds off success, and looks at moving targets not as obstacles but as opportunities. ISHIR is an exciting place to work. It is imbued with an entrepreneurial spirit and promotes self-reliance, open communication, and collaboration.