Job Description

The Public Relations Officer will serve as a vital link between our company, franchise partners, and clients. This role involves managing communication, maintaining records, and ensuring smooth day-to-day operations with a focus on accuracy, professionalism, and customer satisfaction.

Proficiency in Tally is essential.

Key Responsibilities

Handle

incoming calls and inquiries

from franchise partners and clients with professionalism.

Record, process, and follow up on orders

, ensuring timely updates and accurate information.

Manage daily accounting entries and financial records

using

Tally software

. Support

administrative and operational activities

, including documentation and query resolution. Prepare and maintain

reports on sales, public relations, and order processing

. Foster

strong relationships

with partners through effective communication and problem-solving.

Required Skills & Qualifications

Proficient in Tally

(mandatory). Strong

communication skills

in both

Hindi and English

(verbal and written). Good command of

MS Office tools

(Excel, Word, Outlook). Excellent

organizational and multitasking abilities

.

Customer-focused

approach with a polite and professional demeanor. Ability to

work independently and collaboratively

within a team. Experience in

customer service, accounting, or franchise coordination

preferred.
Job Type: Full-time

Work Location: In person