Job Description

Public Relations Officer - Job Responsibilities (Park

)

Location : Calicut

1? Visitor Communication & Assistance

Act as the first point of contact for guests and visitors Provide information about park facilities, timings, events, and safety rules Handle guest inquiries, complaints, and feedback professionally Guide visitors during peak hours, festivals, or events Ensure a positive visitor experience from entry to exit

2? Public Relations & Image Building

Promote a friendly and welcoming park environment Maintain good relationships with guests, local community, and partners Support branding and awareness activities inside the park Assist with public announcements and park communication updates

3.Event & Activity Support

Assist in organizing park events, celebrations, shows, and campaigns Coordinate crowd control during special events Help communicate event details to visitors

4.Guest Feedback & Reporting

Collect feedback through forms, discussions, or digital tools Report recurring complaints or service issues to management Suggest improvements to enhance guest satisfaction

5.Coordination With Departments

Work closely with Operations, Security, HR, and Ticketing Teams Communicate guest issues quickly to the responsible team Follow up to ensure issues are resolved

6.Safety & Compliance Support

Help communicate safety instructions to visitors Support during emergency drills or real incidents Ensure crowd discipline in restricted or sensitive areas

Professional Conduct

Maintain polite, calm, and courteous communication Display good grooming and professional appearance Protect visitor privacy and park reputation
Job Types: Full-time, Permanent

Pay: ₹10,000.00 - ₹12,000.00 per month

Benefits:

Paid time off
Work Location: In person