Job Description

PUBLIC RELATIONSHIP OFFICER

DUTIES & RESPONSIBILITIES

Ensuring that visitors are welcomed efficiently and courteously in all departments.

Responding to patient requests, inquiries, and complaints, and ensuring their needs are met.

Conducting patient satisfaction surveys and collecting patient feedback and issuing analysis reports to management

Explaining policies and procedures to patients.

Monitoring patient rights and responsibilities.

Collaborating with quality improvement efforts and other departments.

Relaying important patient information to the relevant medical staff.

Developing and implementing marketing strategies that promote our hospital's services, enhance our brand presence, and attract new patients.

Requirements:

Education: MBA/ MHA/ MSW

Experience: Minimum 2 years in hospital

(Female candidates preferred)

Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Experience:

total work: 2 years (Required)
Work Location: In person