Job Description

Public Relations Coordinator (Tele Caller)

(Female Preferred)

Locations & Coordination Areas:

Shivranjani, Ahmedabad (1 Vacancy)

Gujarati, Hindi must*

(with coordination for Gujarat & Madhya Pradesh branches)

Viman Nagar, Pune (2 Vacancies)

Marathi, Hindi must*

(with coordination for Maharashtra & Rajasthan branches)

Okhla, New Delhi (1 Vacancy)

Punjabi, Hindi must*

(with coordination for Haryana & Punjab branches)

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About Company:

JK Events & Advertising is a leading 360 marketing and advertising agency offering ATL, BTL, and Digital Marketing services across India. We partner with top brands and organizations to deliver creative, impactful, and result-driven campaigns that help them grow and connect better with their audiences.

Visit us at www.jkeventsandadvertising.com

Role Overview

We are looking for a smart, confident female PR Telecaller who will manage daily client service calls, satisfaction checks, and coordination for two states -- Gujarat & Madhya Pradesh.

Basic understanding of

Events / BTL / Exhibitions / Advertising / Media industry

Media & Advertising background is a BIG plus (preferred first).

This is NOT a sales role. It focuses on ensuring our existing clients receive smooth, high-quality service.

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Key responsibilities

Handle

states level

clients on a daily basis.
Call existing clients every day to confirm:

They received our services properly Activations, branding, or campaign executions reached them on time They are satisfied with the quality Collect feedback, understand concerns, and note queries clearly. Provide solutions by coordinating with the internal concerned person (operations, vendor team, or sales). Follow up until every issue is resolved. Maintain daily call records, feedback logs, and share updates with seniors. Coordinate with state teams in Gujarat & Madhya Pradesh for project updates. Follow up with vendors for pricing, material dispatch, timelines, and deliverables. Share timely, accurate updates with the operations department. Ensure every client is receiving proper service throughout all ongoing projects. Route queries to the right internal team and ensure closure. Keep communication transparent and professional. Occasionally support in client visits/meetings when instructed.
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Preferred Skills & Requirements

Female candidates preferred

Excellent communication & polite client-handling Strong follow-up skills & smart problem-solving ability Basic understanding of

Events / BTL / Exhibitions / Advertising / Media industry

Media & Advertising background is a BIG plus (preferred first).

Comfortable with WhatsApp, email, MS Office Active, presentable, quick learner
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Why Join Us

Join a leading pan-India events & advertising agency Learn PR, state coordination, and client servicing Supportive team with real growth opportunities Exposure to large-scale BTL, branding, political campaigns, and event projects
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What we offer

A professional and supportive work environment Opportunity to work closely with a pan-India events & advertising agency Learning & growth in PR, client servicing, operations & coordination Exposure to large-scale campaigns, exhibitions, political promotions & BTL activities Performance-based incentives & appreciation rewards Career growth opportunities into senior coordination/client servicing roles Stable, long-term role with consistent learning
Job Types: Full-time, Permanent

Pay: ?10,000.00 - ?20,000.00 per month

Benefits:

Cell phone reimbursement Internet reimbursement Leave encashment Paid time off
Application Question(s):

Do you have experience in client coordination, follow-ups? Have you worked in Events / BTL / Advertising / Media industry before? Can you work from office daily and manage a disciplined schedule? What is your experience with the Public Relations Coordinator (Telecaller) role?
Work Location: In person