Job Description

The Public Relations Officer will act as a key liaison between the company, franchise partners, and clients. This position is responsible for managing communications, maintaining accurate records, and ensuring smooth day-to-day operations. The ideal candidate should demonstrate professionalism, attention to detail, and a commitment to customer satisfaction. Proficiency in

Tally

is mandatory.

Key Responsibilities:

Handle incoming calls and inquiries from franchise partners and clients in a courteous and professional manner. Record, process, and monitor orders while ensuring accuracy and timely updates. Maintain daily accounting entries and financial documentation using

Tally

software. Provide administrative and operational support, including documentation management and resolution of queries. Prepare, update, and maintain reports related to sales, public relations, and order processing. Build and maintain strong relationships with franchise partners through effective communication and prompt issue resolution.

Required Skills & Qualifications:

Proficiency in

Tally

(mandatory). Excellent verbal and written communication skills in

Hindi and English

. Strong working knowledge of

MS Office

(Excel, Word, Outlook).
Job Type: Full-time

Pay: ₹15,000.00 - ₹23,000.00 per month

Work Location: In person