:A follow-up confirms the customer's positive experience and ensures they received the expected value from the service.
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Gather Feedback
:It provides an opportunity to collect valuable feedback on the service, identifying areas for improvement in products or processes.
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Strengthen Relationships
:Regular communication shows customers that you care about them beyond the initial transaction, fostering loyalty and trust.
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Increase Loyalty and Retention
:Customers who feel valued and supported are more likely to remain loyal to the business.
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Identify Sales Opportunities
:Follow-ups can uncover additional needs or opportunities for cross-selling and up-selling related products or services.
Job Types: Full-time, Permanent
Pay: ₹13,500.00 - ₹15,000.00 per month
Benefits:
Cell phone reimbursement
Health insurance
Leave encashment
Provident Fund
Work Location: In person
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