Job Description

Are you a creative systems thinker passionate about AI
Are you looking for an opportunity to work in a top-tier, fully remote organization alongside some of the most skilled professionals globally


At Sparkrock, we help social benefit organizations--like nonprofits, school boards, and government agencies--reach their greatest potential through technology. Every day, over 150,000 people use our ERP and product platforms to work more efficiently, freeing up time and resources to focus on the good they want to achieve.

We're looking for a strategic operator and creative systems thinker who loves working in structured chaos and can build clarity through documentation, collaboration, and continuous improvement.

As Sparkrock scales its use of AI across marketing and sales, we're offering a rare opportunity to define and own the infrastructure, workflows, and quality of AI-driven operations from the ground up. As the Proposals and Marketing AI Manager (managing all of our AI agents and workflows versus managing people), you'll get to architect how AI augments human creativity and operational excellence, beginning with Marketing and potentially influencing the whole company.

Starting with our Proposals process (RFP responses), you'll own the development, maintenance, and much of the use of AI agents from scratch--including prompt design, process integration, and ongoing performance. This is a hands-on, high-impact role at the intersection of technology, operations, and storytelling.

If you're excited to build the AI backbone of a company helping the social sector thrive, we want to hear from you.

Responsibilities

Own the implementation, maintenance, and optimization of AI agents for Marketing and Sales workflows. Act as the "manager" of AI agents, conducting QA reviews and continuous prompt improvements. Rebuild the RFP response process end-to-end: source content, structure prompts/agents, integrate approvals, and ship v1 quickly. Lead the ongoing AI-driven automation of RFP responses, coordinating quality inputs from Product, Sales, and Customer Success. Develop and refine structured prompts and agent instructions Document SOPs, playbooks, and onboarding so others can safely use/extend your work. Collaborate with cross-functional stakeholders to ensure data accuracy and message alignment Track adoption, quality, and performance metrics across departments Champion experimentation with new tools and workflows that drive efficiency

Requirements

4+ years of experience in marketing/sales operations, process design, or automation Proven experience managing RFPs or large document deliverables under deadlines Hands-on experience with AI tools like ChatGPT, Copilot, or similar in business settings Strong prompt engineering skills and structured QA methodology Willing to own content governance within the Marketing organization (which includes Business Development) Familiarity with CRM tools like Salesforce and HubSpot Excellent communication and stakeholder alignment capabilities Ability to work independently and prioritize in a fast-paced environment

Nice to have

SaaS background or exposure to B2B enterprise sales Familiarity with n8n, Zapier, Make, or automation platforms Experience writing or optimizing internal documentation and release content for AI prompts

Benefits

We don't call them perks--they're just part of what makes working at Sparkrock great:100% remote and global: Live your best life wherever that may be Flexible work hours and asynchronous culture Tailored coaching and career development support Access to expert webinars and learning sessions Home office stipend and tech support Engaged virtual community: coffee chats, book clubs, trivia nights, and more!

We strive to build a team that reflects the diversity of the communities we serve. We strongly encourage applications from women, people of color, Indigenous peoples, LGBTQ2SI individuals, veterans, and people with disabilities.