Green Hive Hospitality LLP is seeking an experienced and dedicated Property Manager to oversee the day-to-day operations of our resorts and villas. The ideal candidate will be responsible for managing the hospitality services and ensuring smooth operations at the assigned properties. This position requires strong leadership, problem-solving skills, and a solid background in hospitality management.
Key Responsibilities:
Oversee and manage the operations of assigned resorts/villas, ensuring all facilities are in excellent condition and all guest services are of high quality.
Supervise and manage a team of staff members, ensuring they are performing their duties effectively and professionally.
Handle guest check-ins, check-outs, and special requests to ensure a seamless and enjoyable experience for all guests.
Implement and maintain property maintenance schedules, ensuring the facilities are well-kept and meet all safety and quality standards.
Manage property budgets, including monitoring and controlling expenses, and ensuring cost-effective operations.
Resolve any guest complaints or issues promptly and professionally, ensuring guest satisfaction.
Coordinate with the housekeeping, kitchen, and maintenance teams to ensure smooth operations and quick resolution of any issues.
Ensure compliance with all local laws and regulations related to hospitality services and property management.
Maintain inventory of property supplies, equipment, and amenities to ensure adequate availability for guest services.
Prepare reports and documentation related to property operations, including financial reports, maintenance records, and staff performance.
Qualifications and Experience:
Minimum 1 year of experience in a hospitality-related role, preferably in property management, resort, or villa management.
Strong communication and interpersonal skills.
Proven leadership and team management abilities.
Ability to work independently and handle multiple tasks efficiently.
Knowledge of hospitality operations, customer service standards, and property maintenance.
Basic financial and budgeting knowledge.
Flexibility to work in a dynamic, fast-paced environment.
Preferred Skills:
Previous experience in managing resorts or villas.
Proficiency in hotel management software or property management systems.
Ability to troubleshoot and resolve maintenance issues effectively.
How to Apply:
Interested candidates are requested to send their updated resumes along with a cover letter highlighting their experience in hospitality and property management.
Job Type: Full-time
Experience:
total work: 1 year (Preferred)
Work Location: In person
Job Type: Full-time
Pay: ?15,000.00 - ?20,000.00 per month
Work Location: In person
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