Job Description

All you need to know about being
a Residence Captain at Stanza Living WHAT YOUR RESPONSIBILITIES WILL BE You won\xe2\x80\x99t be just a manager of operations at your Stanza Living residence.
You\xe2\x80\x99ll be the face of the brand. For parents, guardians, colleges/universities/corporates we partner with, and service delivery partners. You\xe2\x80\x99ll plan, coordinate and execute all day-to-day operations. That includes housekeeping, meals, security, internet, laundry, and social events. Maintaining high-quality delivery in a high-pressure environment, over long hours, will be your key responsibility. You\xe2\x80\x99ll collaborate and coordinate with other departments. Such as sales, project managers, design team, F&B, etc. You\xe2\x80\x99ll maximise consumer satisfaction, minimise costs and ensure compliances. While following the standard operating guidelines. You\xe2\x80\x99ll perform all customer-facing tasks. From answering general customer queries to being the first point of contact for serious situations. That means
calmly and expertly handling any emergency. WHAT IS IN IT FOR YOU ADDITIONAL EARNINGS You can earn up to 50% incentives in addition to monthly salary. Every month.
And no, It\xe2\x80\x99s not a one-off. In the last 6 months, 55% of the team took home additional earnings over and above their monthly salaries. ACCELERATED CAREER GROWTH With quarterly metrics-based evaluation, you regularly get opportunities for promotions. Good performing Junior Residence Captain rises to Residence Captain in 12 months. And another 12 months for a good performing Residence Captain to become a
Senior Residence Captain. PERSONAL DEVELOPMENT With us, your learning never stops. Our learning framework will help you
enhance your business skills, property management acumen, personality, and communication skills to name a few. WHICH SKILLS AND TRAITS WILL HELP YOU EXCEL 1. Strength and patience to handle high-pressure work and long hours 2. Communication skills to establish strong and lasting customer relationship 3. Digital savviness to adopt and operate tech-first approach and SOPs 4. Confidence to take ownership of your house(s) from start to finish 5. Ambition to a ain new benchmarks and fast-track your career 6. Willingness to learn to improve your existing skills and learn new ones 7. Energy and enthusiasm to keep up with our fast-growing organisation WHAT KIND OF WORK CULTURE YOU CAN EXPECT 1. Unbeatable opportunities to learn and grow 2. Opportunity to be part of a top Indian startup\xe2\x80\x99s story 3. A fast-paced environment and let\xe2\x80\x99s-go-for-it a itude 4. Working with cu ing-edge technologies 5. A world-class network of mentors and guides Job Types: Full-time, Fresher Salary: 914,500.00 - 925,000.00 per month Benefits:

• Food provided
• Provident Fund

• Are willing to move to company provided accommodation?