Job Description

Job Summary

The Property Manager is responsible for the overall day-to-day operations of the hostel. This includes managing staff, ensuring a safe and clean living environment, handling resident issues, maintaining occupancy, and coordinating maintenance and vendor services. The role requires strong people management, operational discipline, and a hands-on approach.

Key Responsibilities Property Management

Oversee daily hostel operations and ensure smooth functioning of the property Ensure compliance with hostel policies, SOPs, and safety standards Conduct regular property inspections for cleanliness, hygiene, and maintenance Coordinate repairs, preventive maintenance, and vendor services
Resident Management

Handle resident onboarding, check-ins, and check-outs Address resident complaints, disputes, and escalation issues promptly Ensure house rules and discipline are followed Maintain a positive living environment and resolve conflicts effectively
Staff & Housekeeping Management

Supervise housekeeping, security, and support staff Prepare duty rosters and ensure adequate staffing Train staff on service standards, safety, and emergency procedures Monitor staff attendance and performance
Safety, Security & Compliance

Ensure CCTV, access control, fire safety, and emergency systems are functional Enforce safety protocols and conduct regular safety drills Maintain incident logs and compliance records
Financial & Administrative Duties

Monitor occupancy levels and report vacancies Assist with rent collection coordination and basic billing support Track expenses related to maintenance and operations Maintain records, registers, and daily reports
Vendor & Asset Management

Coordinate with vendors for cleaning, maintenance, pest control, and security Monitor vendor performance and service quality Maintain asset inventory and prevent misuse or damage
Required Skills & Qualifications

Bachelor's degree preferred (Hospitality, Management, or related field) 2-5 years of experience in hostel, PG, hotel, or residential property management Strong communication and conflict-handling skills Ability to manage staff and residents with firmness and empathy Basic computer skills (Excel, email, property management systems) Willingness to stay on-site or be available on-call if required
Key Competencies

Problem-solving and decision-making Attention to detail People management Crisis handling Time management
Work Environment

6-day working week Shift-based or on-site role High interaction with residents and staff
Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits:

Cell phone reimbursement Commuter assistance Flexible schedule Food provided Internet reimbursement Paid sick time Paid time off Provident Fund Work from home
Work Location: In person