Job Description

Company Brief: SaffronStays is a growing Micro Hospitality brand disrupting the hospitality market. We curate private vacation home experiences, making our member\'s vacations authentic and memorable. We bring to our guests unforgettable, private, and exclusive vacation homes where families can bond with loved ones whilst enjoying home-like hospitality and certainty of service standards. Experience: 2-3 years Qualification: Bachelor\xe2\x80\x99s in Hotel Management Responsibilities:

• Ensuring that the property is maintained and service ready at all points of time.

• Keep the cost under control to ensure budgeted profitability.

• Keep the records updated at all times.

• Conducting Weekly ,Monthly And Quarterly Audits

• Conducting Launch and other critical audits

• Assessing urgent needs /upgrades at properties and follow up

• Conducting daily briefing /training of caretakers

• Ensure all the services are updated in the property at all times

• Evaluating caretakers performance and sharing feedback with reporting authority

• Work collaboratively with all departments to make sure operations are running smoothly in tandem with one another

• Anticipate all guest needs and respond promptly & accordingly.

• Ensure Guest oriented approach is cultivated and maintained in the team

• Maintain standards for staff performance and customer service.

• Executing short term and long term action plans of Operations department

• Guiding and Assisting caretakers in day to day operations

• Anticipating guest\xe2\x80\x99s needs and suggesting appropriate experiences to the guests.

• Actively seeking guest feedback during guest\xe2\x80\x99s stay and ensuring his stay is delightful

• Ensuring all the guests feedback/ complaints are addressed on highest priority

• Taking guest feedback and maintain cordial relationship with regular guest

• Ensuring all the financial transactions are recorded with precision

• Ensuring the travel and other expenses are as per budgets

• Rolling out new processes efficiently

• Contribute in improving processes for efficient operations

• Exploring opportunities for new guest experiences

• Ensuring the product and service quality is as per standard operating procedures

• Assisting other departments to achieve common business goals.

Requirements: 1. Being Target oriented 2. Willingness to be on the field 90% of the time 3. Excellent communication skills - Must 4. Excellent relationship management and negotiation skills 5. Willingness to hustle is a must as well 6. Should know how to drive and should have a license 7. Driving license Perks: Reimbursement for travel,food and stay as and when necessary Benefits:

• Cell phone reimbursement
• Health insurance
• Life insurance
• Provident Fund

Schedule: Day shift Job Types: Full-time, Regular / Permanent Salary: 9300,000.00 - 9360,000.00 per month Benefits:

• Cell phone reimbursement
• Food provided
• Health insurance
• Life insurance
• Provident Fund

Schedule:

• Day shift

Ability to commute/relocate:

• Karjat, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Experience:

• total work: 2 years (Preferred)