Manage hotel services, such as accommodation and catering.
Oversee events and conferences.
Trouble-shoot any issues arising in hotel operations.
Managing the hotel\xe2\x80\x99s online presence and generating an online buzz through special offers and promotions.
Ensuring all customer enquiries are dealt with in a timely manner and customer-oriented responses are issued for all negative reviews.
Pursuing strategic branding endeavors
Supervise any maintenance work and renovations.
Safeguard security and compliance, conducting inspections where necessary.
Managing budgets and controlling expenditure.
Tracking hotel revenues, setting sales targets and optimizing profits.
Analyzing sales figures, reports and the different market segments and channels to define the best-suited pricing and distribution strategies.
Maintaining statistical and financial records.
Meeting and greeting guests with a warm welcome.
Being attentive to guests\xe2\x80\x99 needs and wishes, taking opportunities to optimize the guest experience.
Addressing complaints with a personal touch to restore customer satisfaction.
Keeping a watchful eye on both competitors and technological trends and innovations in hospitality with a view to leveraging any insights to build customer relations.
Job Types: Regular / Permanent, Fresher, Internship, Freelance Salary: From 912,000.00 per month Benefits:
Food provided
Schedule:
Fixed shift
Supplemental pay types:
Performance bonus
Ability to commute/relocate:
Bhubaneshwar, Odisha: Reliably commute or planning to relocate before starting work (Required)