2+ years in hospitality/property management preferred
About Us
Ayana's Homestay is a boutique property nestled in the scenic backwaters of Alleppey, Kerala. Known for our warm hospitality, calm ambiance, and a thoughtfully designed guest experience, we offer travelers a home away from home. We are now seeking a dynamic and professional
Property Manager
to oversee the day-to-day operations and ensure the smooth functioning of the property.
Key Responsibilities
Guest Relations:
Welcome guests, manage check-ins and check-outs, respond to queries, and ensure a memorable stay.
Maintain the guest register, feedback logs, and coordinate any special requests.
Accounts Management:
Maintain proper records of daily income and expenses.
Update the cashbook, vendor payments, and petty cash management regularly.
Booking & Communication:
Handle all bookings via OTAs (Online Travel Agencies), direct calls, and email.
Respond to guest inquiries, confirmations, and post-booking support.
Operations Oversight:
Monitor and maintain kitchen stock, cleaning supplies, linen, and essential inventories etc.
Implement and oversee cleaning and housekeeping schedules for rooms and common areas.
Coordinate with staff to ensure timely upkeep of the property.
Vendor & Staff Coordination:
Liaise with vendors for maintenance, laundry, and supplies.
Supervise housekeeping staff and ensure high standards of cleanliness and service.
Required Skills & Qualifications
Proven experience in hospitality, hotel, or homestay management
Excellent communication and interpersonal skills (English + Hindi preferred)
Strong organizational and multitasking abilities
Basic proficiency in Microsoft Excel/Google Sheets and email tools
Ability to handle guests with professionalism and warmth
Problem-solving skills and a proactive attitude
What We Offer
Competitive salary based on experience
Comfortable working environment within a boutique hospitality setup
Opportunity to grow with an evolving brand in sustainable tourism
Accommodation and meals can be considered based on candidate requirement
To Apply:
Submit your resume along with a brief cover letter explaining why you are suitable for this role.
Job Type: Full-time
Pay: ₹13,268.75 - ₹25,000.00 per month
Benefits:
Food provided
Ability to commute/relocate:
Alappuzha, Kerala: Reliably commute or planning to relocate before starting work (Preferred)
Education:
Bachelor's (Preferred)
Experience:
Hospitality management: 3 years (Required)
Work Location: In person