Playing a key-role between the customer and factory in Germany
Manage and process customer orders with a focus on technical accuracy and timely execution.
Coordinate project timelines, milestones, and deliverables in collaboration with the German team.
Review and interpret technical documentation, drawings, and specifications.
Ensure compliance with contractual obligations and company standards.
Communicate effectively with internal departments (sales, offer-management. engineering,
procurement, production, accounting, controlling, logistics,) and external stakeholders.
Monitor project progress, identify risks, and implement corrective actions.
Support continuous improvement initiatives in order processing and project workflows.
Assist in contract review and ensure alignment with German commercial law and international
standards.
Create documents like order confirmations, bills, guarantees as well as internal documents
Essential Duties and Responsibilities
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Ensuring needs-based communication in unclear situations
Ensuring compliance with technical requirements and safety standards
Ensuring compliance with commercial rules and laws
Independent recognition of priorities and corresponding processing of customers orders
Communication skills in English and German to ensure the continuity of information
Ability to keep track and organize work from multiple jobs at once, keeping deadlines.
Ability to learn and adapt quickly to changing situations.
Able to work within a global team in a remote working environment.
Continuous improvement mindset. Result-driven. Quality-driven.
Required Qualifications
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Bachelor's degree in Engineering, Industrial Management, or a related technical field
Minimum 3 years of experience in technical order processing or project coordination
Excellent communication skills in English and German in speech and writing
Basic understanding of German commercial law (e.g., BGB, HGB) and international contract
principles
Strong understanding of manufacturing processes and technical aspects
* Solid commercial knowledge including pricing, costing, and ERP systems (e.g., SAP).
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