Job Description

The role of the Professional Services Operations Analyst is to provide the Commvault Professional Services management team, project managers and consultants with support on the delivery of services for a defined geography. The Operations Analyst is responsible for the daily management of the project accounting system with respect to resources, bookings, revenue and reporting, as well as interfacing with other departments to ensure the flow of information and revenue recognition works efficiently. The Project System Specialist reports directly to the Professional Services Operations Manager and with a dotted line to the regional managers. Commvault is an equal opportunity workplace and is an affirmative action employer. We are always committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. and we will not discriminate against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we work. .Follows internal processes around services invoicing and revenue recognition .Independently handles the processes and tasks leading up to month, quarter and year closure .Raises contractor POs and tracks usage .Provides service leaders with accurate data for revenue and cost forecasting .Acts as knowledge source for all project accounting system questions and trains new PS employees .Provides analysis of existing reports .Ensures existing processes are followed and highlights areas for improvement .Provides project managers with financial project information, system guidance and raises project profitability issues such as overspend, etc .Works with other members of the Professional Services Operations group and the Finance department to recognize and reconcile revenue on a weekly, monthly and quarterly basis .Ensures consultants use the project accounting system in accordance with internal processes .Assists internal and external audits with relevant information .Works with delivery partners, ensuring they adhere to Commvault processes and timelines Works with the Business System Administration team on any project accounting system issues that need resolving Position Requirements .Results and deadline driven .Team player .Exceptional organizer .High attention to detail and accuracy .Resilient and self-motivated .Strong analytical and problem-solving skills .Has a solid understanding of general financial processes, especially in the area of services revenue and cost accounting .Good understanding of IT Services industry .Can set up, run and analyze ad hoc reports from various systems .Prior knowledge of accounting, reporting and/or project management systems with experience with Openair, Netsuite, Power BI advantageous .Advanced Excel skills .Good understanding of international accounting standards and process compliance .English written and verbal fluency is a must, other languages advantageous .Qualifications in accounting, finance, business, IT or project management OR equivalent experience 2-5 years in international fast paced environments #LI-VK1

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